helpline

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  • kasinv via Getty Images

    Uber brings 24/7 phone support to the UK

    by 
    Rachel England
    Rachel England
    09.25.2018

    The whole point of Uber is to make getting from A to B as easy and convenient as possible, but when things go awry (which can include anything from confusing cleaning fees to allegations of harassment) getting in touch with an actual human on Uber's side has been a herculean challenge. Until now. From today, Uber in the UK is launching a 24/7 helpline, available to both passengers and drivers.

  • Eric Gaillard / Reuters

    Facebook redirects would-be opioid buyers to crisis helpline

    by 
    Kris Holt
    Kris Holt
    06.20.2018

    Anyone trying to buy opioids or seeking addiction treatment through Facebook should now instead see information for a federal crisis helpline. Facebook has worked with a policy team on the measure over the last few months, according to Stat. Next week, the Food and Drug Administration is holding a summit on opioids; it's invited Facebook, Twitter, Google and other tech companies to discuss how they're stemming drug use.

  • Drama Mamas: Suicide threats

    by 
    Robin Torres
    Robin Torres
    03.19.2010

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com. Warning: This week's topic is very much on the serious side and has nothing to do with WoW except that it occurs in-game a lot. Because it brings up some sensitive subjects and is very close to home for me (as you will see), I may be very heavy-handed with the moderating. I would appreciate it if you kept all of the comments constructive and non-trollish so I don't have to. Making fun of me, Robin, is ok though. I'm already laughing at me, so you can only laugh with me. Drama Mamas, I recently went to ToC5 with my RL friend, and in the party there was a mage. A very chatty mage. I humored him and chatted away. Today the guy whispered me and talked about wanting to do some instances etc.. Nothing out of the ordinary, I guess. I think he said something about not having any friends as well. But later the same day, he started talking to me about how he hates his life because he has no friends, and his girlfriend just broke up with him.. He actually started talking about wanting to kill himself.