hostprotectionprogram

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  • Airbnb will cover guests' accidental injury costs

    by 
    Mariella Moon
    Mariella Moon
    11.20.2014

    Accidents happen, and for Airbnb guests, it could take place while navigating an unfamiliar home. It would come as no surprise if people ended up arguing on who should foot the bill, so Airbnb has decided to make it easier on all its customers by launching a $1 million Host Protection Program. It's a completely different entity from the $1 million Host Guarantee, which promises to reimburse home owners for any damage to their properties. This program covers not only Airbnb hosts, but also their landlords, in case a guest gets injured inside their house or building during a stay and makes a claim against them. As you'd expect, though, there are exceptions, including injuries caused by defects in the property, or (gulp) those that were intentionally inflicted by the hosts themselves.