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CoX In-game Ads: Selective placement, self-promotion
DJ Shecky: Somebody posted this one up on the Cape forums. Obviously there's a limited amount of places that ads can be placed in the Rogue Isles, etcetera. Are you going to be adding in more billboards? For instance, one of our DJs actually mentioned in our private chat, and I saw mentioned it out on the board, Steel Canyon you can see with a lot more billboards put in it, whereas some place like Croatoa doesn't really have space for billboards, etcetera. Is there an idea to go ahead and make more ad space?Positron: As we see how the revenues coming in from this, if we need to add more ad space, we will add billboard space, but we will only add it in logical places. It's not like you're going to be right in front of City Hall, on either side of the entrance door will be 90 foot high billboards. That's not going to happen. We may add billboards to the tram stations, because there currently is no real advertising space in the tram area, so if we're going to add stuff, it's going to be in a logical place, and it's not going to be obtrusive. The whole thing with the ads is immersive and unobtrusive.DJ Templar: As far as the ad placement goes, are we going to see ads displayed during the loading and splash screen?Brian: We have no plans to do that right now.DJ Templar: Okay. And also, kind of along the lines of placement -- and this kind of dovetails into the immersion aspect, as well -- City of Villains, the Rogue Isles, is in some places, a very dilapidated, rather dingy, darker feel, and it was designed deliberately so, so it has more of a decay going on in the environment, and some people are wondering, "well, this is also supposed to be like a dictatorial zone, this isn't really a place of freedom and expression and that sort of thing." What kind of adjustments are going to be made as far as the placement of certain ads to retain that overall feel of the Rogue Isles?Positron: So I know that Ken Morse, our Art Director, really has strong feelings on this, in that he wants the ads to match the zone that they're in. And if we need to dirty up an ad texture in order for it to match an area, that's something that we will bring to the advertiser and say, "you want to advertise, but we need to do this to your ad. Are you okay with that?" We don't want a nice big bright ad in run-down parts of Mercy. That breaks immersion, it becomes obtrusive, it goes outside the realm of what we're trying to do.DJ Templar: This is kind of an aside, but are you going to allow currency sales and gold farming companies to advertise?Positron: I have sign-off on the ads, as does Ken, as does Brian, and Ross, and I say no to any sort of real-money transaction companies right off the bat.Brian: I agree.DJ Templar: We'd asked some technical issues, and I believed it was Matt -- if I'm not mistaken -- who went to hunt down a programmer there to get some answers. And I think it was about some texture-related things, as well as how frequently or how often the ads would refresh. Were you able to get some answers on that?Positron: Yeah. Basically, the answer to the texture question was correct that I gave. It does affect the ads, so if you lower your texture quality, you will see lower quality texture on the ads, so you don't need to worry about performance hit because of that. The other question was who sees what and when, and whether players will see different ads, different players. Since it's all client-side, yes ... depending on how we're serving the ads, it is possible that players will see different ads in the same ad space on different computers. It's all being served by the Double Fusion servers, and so they just basically make sure you're seeing a fresh ad, and getting you that. And we do load the ads on zone loads, so once an ad is an ad, it's an ad for the entire time that you're in the zone. But upon rezoning -- you know, going into the mission, exiting out, reloading the zone -- it may change.Lighthouse: One thing to kind of add on that in talking with the tech guys earlier, we were talking about bandwidth issues and performance issues, anybody who's listening to what Matt was just saying might think "oh, I'm going to have to do more stuff when I'm loading in a zone." One thing to reiterate is that the textures of the ad are cached on your machine, so you're not going to have to reload them, per se, or use more bandwidth, or download them.DJ Templar: I think you said that if people are opted out, then that download does not occur, period. Is that correct?Positron: Correct.Lighthouse: Yeah.DJ Shecky: Okay. We actually got a question in here, and I'm going to paraphrase it so it makes a little bit more sense for the general public. We know that we've got a large user base, especially age-wise. Some of the older people might own their own business, etcetera. Would they be contacting you guys, or Double Fusion, if they wanted to actually opt-in their companies, their actual, physical companies, for marketing in-game.Brian: Double Fusion handles all of that, and I believe that, in the press release, their contact info is right on that press release, so they can talk to them directly and see if they can work something out with them. Quis custodiat ipsos custodes Who's keeping an eye on the content? ==>>
CoX In-game Ads: How to make 'em, where to see 'em
DJ Shecky: Alright. And as a followup to that, I had a couple of people -- namely one of our other DJs -- had come up with the thought of "is there going to be a separate little piece of software that's going to be installed for targeting the advertisements?"Brian: There is an SDK installed, but it's not gathering any personal info. It's really just there to serve the ads, to cache the ads, so that it has little to no impact on the bandwidth that's being used, and that's really all that package does.DJ Shecky: Excellent. Templar, why don't you go ahead and ask your questions.DJ Templar: Kind of in line with the data collection question, how is this being tracked in terms of ... is it literally like a billboard in real life, where someone who pays for space really doesn't have a clear idea of how many people who're seeing it, or is there going to be something in place that indicates how much traffic, like nearby traffic, a particular advertisement gets?Brian: Well certainly it's handled differently by different advertisers, and with different products. Certainly, in the MMO space, we have a few more advantages to sort-of real-time track who's viewing billboards than we do in offline packages, so we will look at how much of the ad is shown on a screen, how long it's looked at, those sorts of things. But again, that's sort of looked at as an aggregate number, not necessarily on a per-customer number.DJ Templar: Okay. Shecky, what do you have?DJ Shecky: Alright. I've seen this mentioned on just about every forum on the City of Heroes site, and on our own forums, and that's with the idea of player advertisements for player supergroups and etcetera. What's the cost going to be, and how would people go about sending you guys doing it ... how would they get their ads placed onto these billboards?Positron: So the players will be able to make their own ads and send them to us, and in the beta test we're going to be using a lot of player-generated ads that we get. And then, as we move out of beta and move into the live stuff, we'll most likely have contests where players can submit ads, so we'll definitely pick winners from that and get their stuff. And I believe on our forums is a link to the size and color limitations that we have for the advertisements.DJ Templar: Yeah, I saw that.Lighthouse: On the player submissions form, there's the details, the specifications and the ratios for the pieces that can be submitted, as well as the submission address to send them in.DJ Templar: I've been trying my best to follow the main thread on the official boards discussing this announcement, and one of the issues that's been brought up is ... if it starts with the in-game billboards, where might it go from there? And some people have mentioned the slippery slope concept that this is simply the beginning of a much greater ad presence in the game. What sort of plans are there to expand beyond using current billboards?Brian: I wish I knew the answer to that question. The truth is that we're just looking at swapping out the current ad placements -- our fictitious ad placements with real-world ads -- certainly we could look at other opportunities and find other interesting ways to make the game a little more fun through advertising, but really that's not where our heads are right now. We want to take step 1, we want to look at how this is received by the community. We want to make sure that we can make good, and that we can ensure this is immersive, and not intrusive, and I think once we have a stable platform for that, we'll open up some ideas to the community to what else they might be interested in. But right now, the model that's proven is just flat-texture billboards working in online immersive worlds, and that's where we'll start. I certainly am very open to the fact that that concern would be out there within the community, but I hope that we're continuning to build trust with the community in the fact that we're really up front with our business initiatives. When we comment about features that are going into the game they actually do make it into the game. A lot of times that may be received as not giving out enough information, but we really want to be up-front with our community, be as honest and transparent as we possibly can, and hopefully continue to win their trust and confidence in the way that we want to grow the game.Positron: I think that our players have a valid concern with where we're going to go with this, but they also should look to us to ... trust us, because we want to make the game immersive, and not exploitive. We don't want the players to be bombarded by ads every which way they turn. We want it to be a nice experience for them, not a turn-off.Brian: And I should also say that going forward, we expect that anything that we implement with advertising revenue attached to it we fully expect to be an opt-in or an opt-out situation. So players will have the ability to pick and choose what level they want to participate in with these initatives.DJ Templar: Would any game content be linked to any of the advertisements, in the sense that -- if they did opt out of seeing the ads -- they would miss out on any part of the game experience?Positron: No. We don't have any plans for that.DJ Templar: Okay. What about the zones that lack billboards? I think ... I'm pretty sure that Croatoa, for instance, doesn't have any billboards, but I could be wrong. Is that simply going to be an ad-free zone, or are there going to be some modifications made to accomodate, or how is that going to work?Positron: Initially it's going to be an ad-free zone, but we'll see how things are going, and if the players seem to like the way the ads are working, and it's not really immersion-breaking, and they're working for players, then we can start adding some billboards in logical places in the zones that don't have them.DJ Shecky: Something I saw a lot of people mentioning throughout the day today is on the opting out. There were a lot of questions about opting out, from whether you can opt out and opt in at will -- say you want to try them, then you decide you don't want them, then you decide you do want them -- are you going to be able to switch in and out with that, and when you do opt out, does it just prevent the ads from being seen, or does it stop everything from downloading to the actual game client?Brian: So the current plan right now is to let people opt-in and opt-out at will. And if you're not opted in for the in-game advertising, you'll currently see the same fictitious billboards that you currently experience in the game.Lighthouse: And I can comment further on that. I was talking with our tech lead about that and actually answered this question on our forums earlier today, in that when you opt out, it actually is bypassing all of the ... the game client is not using the Double Fusion code and technology, so ... really, and they're very conscious about bandwidth and performance usages, so from that standpoint, there wouldn't be any extra bandwidth going on, because it's not even going through that code path. Balancing CoS increases with QoS needs ==>>
CoX In-game Ads: The wrapup
DJ Shecky: I think this is a good spot for us to collect our thoughts, and go over and make sure that we've covered all these questions before we start to wrap things up. What about you guys?Brian: Sure.Lighthouse: Sounds good.DJ Shecky: Gentlemen, I think we were going to give everyone a thirty-second wrapup time. Is that right, Templar?DJ Templar: Yeah, that sounds about right.Brian: I'll do my best to only take thirty seconds. I really appreciate you guys taking the time to put us on the air and talk direct with the community and be able to answer their questions. One thing we did want to confirm with everybody is that this is definitely a post-Issue 12 launch. We'll do some testing in the closed and open beta of Issue 12, but our intentions are to go live sometime this summer with the in-game ads. And I just really want to thank our community for continuing to support us, and trust us. And we're doing our best to continue to grow the development and resources to better support their game and improve the game, and we're just real excited about the future of City of Heroes, and all the things we have planned. And we look forward to the next few months where we'll be able to disclose a whole lot more about those plans.Positron: I'm happy with everything we've done today. I'm glad we had an opportunity to talk with you guys, and answer these questions directly that the players have had. I'm also happy with the way this has been received on the forums. I was kind of steeling myself for today, because I was really unsure of how the majority of the community was going to react. Because we have tried to make this such a friendly addition to the game -- allowing players to opt-out if they just do not want to see any ads -- we wanted to make sure that message was clear. And it was apparent from what we saw on the boards that yes, we did make that message clear, and that yes, we are going to reinvest all of this money straight back into the game, and that a lot of players are actually in favor of this addition.Lighthouse: And I think also looking at the piece that was really well-recieved was making sure that this really is immersive and adds something to the game. At the end of the day, City of Heroes and Paragon City, and sections of the Rogue Isles, they're cities. And I think we're working hard to make this come off right, and make it a fun addition to the game that people will look back and enjoy and kind of go, "why were we so worried about that? This is kind of fun!" At least that's our hope, and we're working hard to pull that off. And as Brian said, to maintain your trust and your support in the game that you all enjoy and that we love to make.DJ Templar: Well again, I want to thank all of you guys for coming out, and I hope this went a long way to clear up some of the lingering questions there have been about today's announcement. And I expect the discussions will continue on the forums for quite a while longer.DJ Shecky: Positron, Brian, Lighthouse, thank you all very much for doing this, and doing it with us. We'd love to have you back any time that you guys want to make any sort of announcements, or if you just even want to say hi.Brian: We absolutely enjoyed it. Thank you for having us.Positron: Yes, this was awesome. Thanks.Lighthouse: And we know that people are really looking forward to Issue 12 information, but there's still a lot more things to talk about with Issue 12. And thanks again to The Cape, and DJ Shecky and DJ Templar for having us on today. - - - So there you go: a full transcript of The Cape's interview with NCsoft. As we get more information about in-game advertising -- whether directly from NCsoft, through a third party, or via Issue 12 -- we'll let you know. Until then, thanks for reading Massively. Now go out there and kick some spandex-clad butt!
CoX In-game Ads: Content control
DJ Templar: One of the concerns that some people have whenever advertisers have a financial stake into a particular company or a particular venture is how much control they can exercise with their wallet, basically. And some people on the forums have expressed concerns that, in a way, we would be giving some of these advertisers power over the game. That if there was some particular content that they didn't like, or if they objected to something, that they would be able to basically wield their stick and affect change in the game world. And I was just wondering how you guys would address that if advertisers did object to a particular piece of game content.Brian: No. They have no say in any of these ads. And, frankly, if they're not happy with the way something is performing, we're happy to work with them -- they are a partner in this opportunity -- but at the end of the game, the most important thing is immersion. And I think you'll just hear that over and over again, and you guys will see it once we get all this plugged into the game and you can see it for real. But in no way can they have any impact on our players' game experience, or really the overall immersion and feel of the game.Lighthouse: And I think, just to pile on with that, there is also the creative control, and what's going in to the game, because I've seen that question tied in here, as well. And I think to reiterate what Brian is saying, they're not going to be ... no advertiser is going to be saying "oh, well, you can't put Psi Blasters in, why would you ever do that?" So no worries on that side.DJ Templar: Speaking of advertisers, you did mention that -- because City of Heroes/City of Villains carries a Teen Rating by the ESRB -- certain more mature advertisers such as tobacco companies and alcohol and that sort of thing wouldn't be included. Do you have -- I know this is early days, yet -- but do you have any ideas about what sort of companies you would be especially interested in having in the game, or is that not something that you guys have really touched on yet?Positron: It's not really something that we've touched on yet. We want to see what advertisers are brought to us by Double Fusion, so that we can basically choose what's going into the game.Brian: As far as preference, I'm less worried about the preference about the actual advertisers than I am about the content that they provide us to show in the game. Again, our focus is making sure we don't break immersion, and that we really support the look and feel that we currently have going on in the game.DJ Templar: So -- and this is certainly speculation at this point -- is it conceivable to see advertisements for movies, or even for other games, for other computer games?Brian: So again, we control that content. I don't have interest, really, in promoting any games outside of the NCsoft family, but certainly we would consider movies and some of those opportunities. I can go down the list: cars, automobiles, beverages, you know, those sorts of things. We'll see what we're presented with, and I think -- when we get a good sense of the types of advertisers that are interested -- we'll be more than open in sharing with the community the options that we're looking at. And, of course, they'll see them in-game, and we'll learn sort of through who's opting in and who's opting out what's working and what's not. But like I said, I think is pretty much a situation of either you're not bothered by in-game ads, or you are. And ... I have enough confidence in Matt, and Ken, and the team here to really ensure that we're keeping to the integrity of what City of Heroes has been up to this point. And we're not going to do anything to push people from the creative perspective into opting out. This is just really a personal preference, and we're happy to allow our customers to make this decision.DJ Shecky: We know that it's going to opt-out, that we have to go in and turn off the option. Is this going to be ... I'm assuming, initially, it's going to be on a per-character basis. And if it is, is there going to be any way down the line to make it on a per-account basis.Positron: So one of the Quality of Life features that we're trying to get in for Issue 12 is to give you the ability to save all of your preferences locally, onto your hard drive, and then reload them per-character. And, of course, your opt-in/opt-out would be one of those preferences. We're trying very hard to make sure that this makes it into Issue 12, but I can't guarantee anything. So there, I gave you my little Issue 12 tidbit.Lighthouse: So I'm writing that down as "future promises we must keep."Brian: Whoops!Lighthouse: But of course Matt already has that.Lighthouse: There was a question earlier that we were talking about, during the break, about animated ads. Whether or not they were static or ... yeah.DJ Templar: Yeah, is there going to be a possiblity of having animated ads: either in the form of rotating billboards that you see nowadays, or even, say, something along the lines of a movie marquee, or something like that?Positron: So initially we're just going to do the static image ads, and the animated texture stuff is actually very difficult for us to do. Not going to say impossible, and I'm not going to say that it's worth it or not for us to do. It's something we're going to look at in the future if we need to go there. Do the developers have any final thoughts? Stay tuned ==>>
The Cape to host CoX's Positron and Brian Clayton
By now you've heard that optional in-game ads are coming to a fictitious billboard near you within the City of Heroes universe. If Brian Clayton's community address earlier today hasn't convinced you that this isn't the end of the world (and based on the comments left here on Massively it would seem some aren't) then maybe listening to him address the CoX Nation directly will.Brian and Matt "Positron" Miller will be featured on The Cape Internet Radio this evening (Thursday, April 3rd at 5:00 PM Pacific, 8:00PM Eastern) where they will be answering questions about this overly-hyped, overly-controversial (non) topic.
April Fools' in CoX
Holy highway robbery!NCsoft NorCal "announced" today that they're dropping a new feature into their superly duperly costumed heroes and villains game. Visual Sounds are cool words that pop up on the screen (both in games and famous caped crusading TV shows) based on the old school comic book technique known as onomatopoeia. It's the use of a word to replace a sound. The upcoming Issue 12, which has been renamed "Issue 12: Pow, Biff, Boom, Bam!" will include this all new system. Brian Clayton, Executive Producer and head of the NCsoft NorCal office, said all their research shows that many gamers are building their own computers now, and sometimes they forget to buy speakers or headphones. This is their small way of helping those forgetful types. Matt "Positron" Miller, the Lead Designer on the CoX titles, is a big advocate of the theater of the mind and likened this to reading a book where you give the characters their own voices. Literally.While players will be able to disable Visual Sounds... they shouldn't. Why? In order to make room for the visual sound files all actual in-game sounds are being removed from the players' hard drives. DOH!
NCsoft Europe launches first podcast
NCsoft Europe launched its first official podcast today, and it's full of City of Heroes goodness. Why should us Yanks bother?Sure, in the inaugural episode Stephen Reid ("Rockjaw" from the CoH EU forums) talks about an upcoming European community event (happening in Birmingham, UK, March 2st-24th), but he also chats with Matt "Positron" Miller (Lead Designer of City of Heroes), and gets the scoop on Manticore and Sister Psyche's wedding from none other then the real life couple behind the heroes themselves, Sean and Jen Dornan-Fish. Sean is the Lead Content Designer on several unannounced NCsoft projects, and works on CoH and Exteel. Jen is a freelance CoH writer (and anthropology professor). There's even some Guild Wars love thrown in for good measure as they speak to Martin Kerstein (European Community Team Lead for GW) about the Bonus Mission Pack.Click on over to the NCsoft EU site where you can download the podcast and the transcript.
GDC08: The future of MMOs
Earlier today fans of Massively Multiplayer Online Games were given a rare treat: a look into the future of the genre. Five veteran members of the gaming industry debated the finer points of MMO game creation as it exists today, and how the games of tomorrow will be bolted together. Participants included Cryptic Studios' Jack Emmert, NCsoft's Matt Miller, BioWare's Ray Muzyka, Nexon's Min Kim, and Blizzard's Rob Pardo. Each designer brought their own unique points of view to the conversation, and their visible conflicts made for a not only entertaining but informational dialogue.The biggest point of contention during the discussion was the subject of Microtransactions; while Nexon's business model is based entirely on that concept, Cryptic's Emmert was a staunch opponent of the practice in general and as a "magic bullet" in specific. Mr. Emmert also dug several times at Blizzard and Rob Pardo, cracking jokes like "Isn't it true that Blizzard is going to buy the entire continent of Africa?" and essentially stating that the Massive gaming industry is deeply sick as a result of WoW's success. The entire liveblog of the discussion is available over at Massively, and is well worth a look. Gallery: GDC08: The Future of MMOs
Positron discusses XP curve smoothing in CoX
CoX Lead Designer Matt "Positron" Miller took some time out of his schedule to discuss XP Curve Smoothing. As was mentioned previously, the patch currently on Test provides enemy XP value increases across most levels, with the largest increases appearing between levels 13 to 20 and 36 to 50. As he explains, this action was taken to balance playability and level concerns, with the difficulty variable required for certain groups, zones, and missions.
CoX: the issues respecting respecs
City of Heroes lead designer Matt Miller (who was interviewed not long ago) has emerged from the shadows of the official forums to give us the low-down on Cryptic's efforts to include a balanced respec utility in the game. As veteran players well know, you're given the opportunity to run a Trial three times before you max your character out to earn a respec, and of course, they're also offered any time they make significant adjustments to powers. Problem is, the game is in its fourth year of operation. Many characters have been sitting at 50 for a long time now, and it's entirely plausible that they'd want to switch up their builds a little bit, without having to go through the trouble of rolling an entirely new character.Their solution? In Issue 11, they'll be rolling out the Respec Recipe, designed to take advantage of CoX's budding (i.e. since Issue 9) economy and invention system. It'll be a rare drop, presumably dropping off of mobs at any level, and Miller expects it to demand a fairly high price at auction, probably higher than the Very Rare Enhancements also making their debut in Issue 11.Here's hoping it's slightly less rare than he makes it out to be - we'd hate for it to be the commodity only the richest players could afford. Give us lowbies a chance too![Via Warcry]
