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T-Mobile is killing overages on all plans starting this June
T-Mobile hasn't quite been as UnCarrier as some would like. Despite the network's turn toward overage-free service, there's still occasional chances that you'll pay extra for heavy use -- especially if you're on a grandfathered plan. That won't be a problem for long, though, as the carrier will soon eliminate overage fees across the board. You shouldn't be seeing any rude surprises on your bill from June onward. The move won't deliver huge savings unless you regularly pay surcharges -- and you'll still have to deal with throttling -- but it's good to have some reassurance that your costs won't get out of control in the future.
T-Mobile brings out new mobile data plans mainly for the suits and ties, makes overage optional
T-Mobile just updated its prepaid data plans a month ago, and now it's the corporate crowd's turn for a shakeup. The new (and quite frankly daunting) array of primarily business-minded plans is based around whether or not you'd rather face throttling or overage fees if you push past a set cap. Overage Free plans for subsidized (Classic) and unsubsidized (Value) devices are largely self-explanatory and slow down that bandwidth cap-busting hotspot, modem or tablet until the next month. The High-speed plan range costs lower as a matter of course, but you'll be dinged to the order of two to 10 cents for every megabyte over the limit. That said, there's some bargains to be had versus other carriers, especially with the 5GB and 10GB plans. Provided you're happy with T-Mobile's coverage, it may be worth signing up to eke out a few extra dollars in savings every month.
FCC begins tracking wireless carriers' implementation of bill shock notifications
If you've ever mistaken your wireless bill for your phone number, only to discover a dollar sign in front of all those digits, you're far from alone. The CTIA estimates that one in six mobile subscribers have experienced bill shock, but thanks to the efforts of the nation's wireless carriers -- along with a bit of help from the FCC -- consumers will start to receive notifications of any potential overages, along with alerts when the threshold has been crossed. The program is still in its infancy, but the FCC has launched a website to track wireless carriers' implementation of the notification system, which will alert consumers to any voice, data, SMS or international roaming charges. Carriers have until October 17th to have alerts for at least two of these categories in place, and will have until April 17th of next year to implement all four. Consumers may track the monthly progress of individual carriers at the FCC's bill shock website, but for a current peek at their progress, just hop the break. [Bill shock photo via Shutterstock]
Virgin Mobile targets March 23rd to throttle data, take candy from children
It's been a long time coming, but after much backpedaling, Virgin Mobile is throwing down the gauntlet -- it'll begin throttling data speeds come March 23rd. Like expected, each month that a user exceeds 2.5GB of data usage, he or she will have their downloads capped at 256Kbps for the remainder of the billing cycle. Data hungry users will receive a text message once the governor kicks in, and for those who simply can't stand to be held back, Virgin Mobile will allow subscribers to begin a new month of billing at the drop of a hat -- talk about unbridled generosity. Looking to dig deeper? You'll find a complete rundown of the new contractual terms just after the break.[Candy photo via Shutterstock]
Sprint to nix 'unlimited' from mobile broadband and hotspot plans in November
We'd heard rumblings that unlimited data for Sprint's mobile hotspot plan was going the way of the dodo, but come November folks, it'll be official. Data sent and received over tethering -- not smartphone usage -- will now be measured against a 5GB cap. The same applies to mobile broadband subscribers, who will lose "unlimited" WiMax, instead having all their bits counting towards 3GB, 5GB or 10GB buckets (as seen above). Going over your allotment in either plan naturally incurs overages, which could get pricey at 5 cents per MB, and worst of all, existing unlimited plans won't be grandfathered in. So, start counting down those last few days of limitless bliss, as you weep peeping the full details that await at the source. [Thanks, Darren]
Sprint's Virgin Mobile brand to test throttling while Sprint pokes fun at throttlers (video)
Alanis Morrisette couldn't have possibly thought up something this ironic to put in her hit song. On the same day Sprint launches an ad campaign trashing T-Mobile's "unlimited" plan for throttling its data speeds, the Now Network announced that it intends to begin throttling Virgin Mobile's broadband sometime in October. Those who use larger amounts of data on the prepaid brand will experience the briskness of 256kbps as soon as they hit a monthly threshold of 2.5GB. This won't affect postpaid customers on Sprint for the time being, but it's hitting a little too close to home. After all, the company -- always playing the role of consumer advocate -- is now at least experimenting with the idea of employing the same practices it's currently trashing its competitors for. Those who're taking full advantage of Dan Hesse's spoils are safe for now, but the question remains: who'll throttle the throttlers? Check out the vid and press release in all their irony-dripping glory after the break. [Thanks, John]
FCC set to approve rules compelling carriers to alert you when you're about to go over your limit
Politicians do love themselves a sharp and emotive turn of phrase, of which few are as good as "bill shock." That's the term the FCC has used to sum up all those instances when you've had unexpected surcharges on your monthly wireless bill, caused by unknowingly going outside the bounds of your geographical coverage or monthly allowance. Seeing this issue as something it could help alleviate, the Commission set up a Consumer Task Force back in May in an effort to seek out solutions, and now it has returned with perhaps the most obvious one: getting your network operator to shoot out a voice or text message warning you when you're about to incur costs outside of your normal plan. That's basically what AT&T already does with iPad owners approaching their monthly data limits, which the federales see as a good practice that should be extended across all carriers. We can see no good reason why it shouldn't.
US Cellular launches The Belief Project, a slew of customer initiatives rolled into one
So US Cellular just spilled all the beans on its mysterious Belief Project today, and basically, they've just rolled up a whole bunch of policy tweaks under one neat, tidy name for marketing purposes. The list of changes is a long (and generally good one), featuring "one and done" contracts -- meaning you can get contract benefits forever after you serve out your first two-year contract -- along with free phone replacement for accidentally damaged handsets and $100 replacement for lost or stolen ones, three to five percent plan discounts based on payment method and paperless billing, overage caps and warnings, and a new rewards program that lets customers exchange points for discounts and free stuff. Follow the break for USCC's full press release.
