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  • Analyst: Apple has created 'overwhelming' lead for iPad

    by 
    Mike Schramm
    Mike Schramm
    10.05.2010

    Now, let's be honest: the burgeoning tablet market is not a race. But if it was, says analyst Chris Whitmore of Deutsche Bank, the iPad would be winning. We're going to see quite a few tablet devices come to market before all is said and done, including the Blackberry PlayBook and products from manufacturers like Dell, Microsoft, and maybe Google. Even after those other tablets come out, Whitmore says the iPad's lead is going to be tough to overcome quickly, if ever. "We expect the slew of upcoming competition to fall flat from a user experience standpoint while struggl[ing] to materially undercut the iPad on price," Whitmore reported. User experience is a no-brainer -- that's something Apple has always done well, and it's arguable that the iPad is its finest hardware from an accessibility standpoint. But price is something else; Apple has made deals and even manufactured its own chip to create the tantalizing mix of performance and cost found in the iPad. Other manufacturers will have trouble doing the same, especially with the lead Apple already has. According to Whitmore, the App Store has also given Apple a head start on applications, deals with media companies have brought big-name content to the platform, and a slew of competition versus Apple's one-device strategy will create problems for anyone attempting to climb the tablet mountain. That's not to say that there can't be another successful tablet, it's just that if anyone wants to have another iPad, they've got a lot of work ahead of them. That's not surprising -- Apple has already reaped the benefits of its early grab at a tablet-style computer, and there are much more earnings where those came from. [via MDN]

  • Paul Allen's company sues Apple, Google

    by 
    Dave Caolo
    Dave Caolo
    08.27.2010

    Microsoft co-founder Paul Allen has formally sued Apple, Google and several others over the use of technologies for which he holds the patents. The Wall Street Journal was unable to reach any of the parties involved for comment, but notes that Allen has been going after companies, many of them high-profile, that he believes are using software that was developed in his Silicon Valley laboratory several years ago. The suit identifies four specific patents. Each appears to be a huge part of how contemporary e-commerce and Internet search tools work. For example, one addresses how websites suggest products based upon customers' recent searches. Another lets those reading a news story quickly find related stores, while the two others let ads and news items, among other things, flash on a computer screen adjacent to what the user is directly looking at. No specific dollar amount was identified. Allen's spokesman, David Postaman, told the Journal, "Paul thinks this is important, not just to him but to the researchers at Interval who created this technology." Others named in the suit include Ebay, Facebook, Netflix and Aol (Note: TUAW is owned by Aol). We'll keep an eye on this story and post any updates.

  • Some sites still selling third-party Apple accessories

    by 
    Mike Schramm
    Mike Schramm
    08.20.2010

    Ok, ok, it's not exactly news that there is Apple gear being sold on the Internet. But given that popular electronic accessory retailer Monoprice recently decided to stop selling Apple accessories, you might be looking for a new place to buy your cords and hookups. That's right -- TUAW contacted Monoprice the other day after a few readers reported that they couldn't buy iPhone and iPod-related gear, and Monoprice confirmed that it has "decided to suspend offering these products as part of our business plan. We will let you know if and when we resume selling these products. Truly sorry for any inconvenience it may cause you." Bummer. Fortunately, we also received word earlier this week that competitor Cable Wholesale is selling unofficial Apple gear, and their prices look to be competitive if not at least equal to the cheap costs that led us to Monoprice in the first place. Even if you don't want to buy from them, but still need an AV cable or a car charger without paying through the nose for official products, there are still sites online selling what you need.

  • Shopkick, Best Buy team up to use location-based app for loyalty program

    by 
    Mike Schramm
    Mike Schramm
    08.17.2010

    I've been a member of Best Buy's rewards program for a little while now -- as long as I'm spending way too much of my hard-earned money at the big box retailer, I figure I might as well try to get some of it back. And I was pretty impressed with what they've done on their website with the program -- you can track your status and check out whatever deals are available to you whenever you sign in. And now, Best Buy has partnered up with an iPhone app called Shopkick, set to go live later this week. Shopkick is an app designed to automatically "check-in" with partnered retailers, so you can earn rewards bucks or other loyalty currencies whenever you stop by a specific retail location. Instead of using GPS, the app uses the smartphone's speaker to pick up a certain audio signal being played in-store, so "checking-in" at a Best Buy with the signal running will apparently grant rewards or discounts to customers. I don't know if the process actually appeals to me, even as a loyal Best Buy customer -- I haven't been interested in the whole "check-in" fad, and Shopkick sounds more like adware than anything else. But we've heard already that Apple themselves are interested in location-based networking, and this seems like exactly the kind of system that retailers and app creators alike are trying to build, enticing customers to visit and interact with brands and products in their stores. Shopkick goes live later this week and has already partnered with 25 malls in cities across the US, so we'll see how customers react to it.

  • MyTown adds product check-ins

    by 
    Mike Schramm
    Mike Schramm
    07.26.2010

    Booyah's very popular MyTown app has updated again, this time bringing some more innovation to the "check-in" idea. Instead of just checking in to locations, the app will now "check-in" to various products with the iPhone's camera. So when you use a certain product, you can use the camera to scan a barcode, and presumably, MyTown will recognize it, add it to your check-in history, and then reward points and progress as usual. Of course, this also means that Booyah will get a list of your favorite products and merchandise, which CEO Keith Lee says is "a holy grail for marketers and brands" in the press release. It seems a little unfair to take such valuable information from consumers while simply rewarding them with a few achievement points and virtual stickers, but MyTown definitely has a following, and the app's fans can't seem to get enough of their virtual collecting. The app will eventually include other types of gaming in the service, like scavenger hunt for certain items On the plus side for Booyah, this just means that marketers and brands will be even more interested in supporting the app. We can expect to see even more agreements with real-world businesses from them in the future.

  • Please don't really turn your TV into an iPad

    by 
    Mike Schramm
    Mike Schramm
    07.12.2010

    We've posted a lot of wacky Apple-related products here on the site, but I think this is the wackiest I've ever seen. A Russian firm is reportedly selling a series of plastic decals that will make any flatscreen television of a certain size into something that looks like an iPad. Oh, you say, that's cute. What does it do -- maybe adds a little bit of chrome around the edges? No, this goes further -- it literally makes your television look like an iPad, complete with a Home button & black bar around the outside, and iTunes controls in the middle of the screen. That's right, the same controls that actually fade out of sight on the iPad because they're in the way can be on your TV screen for a small price. We don't know what that price is, but honestly just the fact that these exist is strange enough. I like the iPad and all, but the screen size and onscreen controls are limits of the device, not features that you want to artificially impose on other screens. Update: According to text on the website, this was an April Fool's joke done by Russian design group DarkDesignGroup. Consider us fooled. At least our faith in Russian designers is restored! [via Gearfuse]

  • Apple patents on-phone shopping list, e-checkout

    by 
    Mike Schramm
    Mike Schramm
    05.28.2010

    Apple has patented the idea of using a mobile device "to acquire pricing information for a shopping list of products," which basically sounds like an official version of SnapTell Explorer -- point the camera at something and then get a list of available prices for it. But this patent goes a step beyond that. It also suggests that a "mobile device" user could scan a full list of products, and then possibly even buy them directly from the phone. I imagine that's something like walking around a grocery store, scanning items as they go in your cart, and then checking out wirelessly from your phone. We've seen a "pay-by-phone" system in place before, but this sounds like a much larger system. And of course, security concerns would come along with it, so it'll probably be a while before you use your phone to check out in a major store. Still, even though there are lots of Apple patents coming down the pike that might never actually get implemented, I'd much rather deal with my phone than a line and a surly cashier.

  • iPhoto update, Bonjour Print Services available for Windows users

    by 
    Megan Lavey-Heaton
    Megan Lavey-Heaton
    03.30.2010

    Along with the iTunes update, iPhoto '09 users will also see an upgrade to 8.1.2 sitting in their Software Update right now -- namely to fix import and syncing issues with the iPhone, iPod and Apple TV. Canon printer and scanner users will also have the latest software for their products installed. You can pick up the 12.9mb update right now in the Software Update app. Windows users can also download Bonjour Print Services to discover and configure Bonjour-enabled printers using the Bonjour Printer Wizard. Thanks to those who tipped us off!

  • iPhone, iPod touch leading product search for Christmas

    by 
    Mike Schramm
    Mike Schramm
    12.17.2009

    This is an interesting little statistic, but it could be very telling about what's going on in terms of sales this holiday season. 9to5Mac says that over in the UK, the iPhone and the iPod touch are the current most searched-for products this holiday. iPhone made up 1.75 percent of all product searches last week, and 14% of mobile phone product searches. Meanwhile, the iPod touch was in second place at 1.29 percent, and the iPod nano was actually third, at .5 percent. Over three percent, then, of all product searches in the UK were for Apple's handhelds. Of course, just because one in 34 people are searching for an iPhone or iPod doesn't mean that they'll be huge gifts necessarily -- maybe the searching just means that they want one, not that they'll be getting one. But there's no question that as big as Apple's 4th quarter has been so far, it's going to get even bigger, in the UK and probably everywhere else as well.

  • Blog Action Day: Five apps to help save the world

    by 
    Mike Schramm
    Mike Schramm
    10.15.2009

    TUAW is participating in this year's Blog Action Day on 10/15, an annual event in which bloggers around the world aim to spark discussion and awareness of serious and important issues. This year's topic is climate change, and fortunately, just like last year, we in the Apple community are in a pretty good place -- the company makes it a point to stay as green as possible, they have Al Gore on their board, and they make it safe and easy to dispose of their products in an environmentally friendly way. But there's always more we can do, from person to person -- making the earth a better place to live is going to take all of us working together. And so, here's five iPhone and iPod touch apps you can use to find out what you can do to take action on climate change. Some are paid, some are free, but all of them will give you fun and useful ways to help find approaches to dealing with climate change in your own behavior and life.

  • Apple updates green website

    by 
    Mike Schramm
    Mike Schramm
    09.25.2009

    Macworld has spotted a new page over on Apple's website highlighting their dedication to making their products as environmentally healthy as possible. We've seen this pitch from Apple within the past few years -- they've recently slimmed down their packaging and started using recyclable materials in making their computers. It's pretty interesting to see them making such a push on this issue, but then again it not only helps them sell computers (assuming they don't have to raise prices too high due to the new policies), but of course helps the culture and the Earth at large in terms of making sure our environmental footprints are as small as possible. The new site includes information about the impact of Apple's products both during manufacture and during usage, as well as reports on product performance, as well as a blog on what they're doing lately. They also have a link to their recycling program so that when you're done with whatever Apple products you're using, you can make sure that those recyclable products are actually recycled. Pretty good deal all around, and good for Apple to make it clear how committed they are to this issue and acting on it.

  • Apple drops to number two in reliability

    by 
    Mike Schramm
    Mike Schramm
    03.26.2009

    RescueCom is a company that provides tech support and help from a 1-800 number, and they've released the latest version of their computer reliability report. This thing is actually pretty well done -- it examines just which brands and makes of computers are getting the most support calls, and then compares it to the average US market share for each brand. For example, if XYZ brand computers are getting a lot of calls, but they're also selling like hotcakes, it won't rate quite as high as ABC brand, which is only selling a few computers, almost all of which are breaking down.There's bad news, however, for Apple, in this quarter's report: they've fallen to spot number two. For the overall year of 2008, Apple reigned supreme in terms of reliability. But in the first quarter of this year, Asus and IBM's Lenovo have had their numbers rise above -- both of their shares of the US market are smaller than Apple's 6%, according to this report, but Apple's 2% of calls to RescueCom still means Asus and IBM/Lenovo have them beat in overall reliability. Unfortunately, they don't show us the fun side of the chart: HP/Compaq end up in the fifth spot, but their 17.9% of all the calls to RescueCom is only the fifth most reliable, not the worst.Apple still probably doesn't have too much to worry about -- as Wired notes, these are only quarterly scores, and don't forget that this is the quarter in which many people were still learning how to use their iPhones, iPod touches, and the App Store. But this might be an early sign that as Apple grows, it'll be tougher for them to guarantee reliability in their products.

  • WoW Battle Chest on its way

    by 
    Eliah Hecht
    Eliah Hecht
    08.22.2007

    In a move that surprises everyone who wasn't familiar with Blizzard before WoW, a WoW Battle Chest has been announced. It will include WoW, Burning Crusade, and the "official" BradyGames strategy guides for both. The best part is the price: $39.99 MSRP, which is about what BC by itself is going for most places. The games will ship on DVD. Needless to say, this will be a great product for getting new players into the game, or for getting yourself another account. It will start shipping on October 2. Blizzard has made a Battle Chest for each of its previous franchises, so this one was probably inevitable, but is no less welcome for that.

  • The iProduct

    by 
    Erica Sadun
    Erica Sadun
    05.08.2007

    E-Commerce News asks what has one letter done to gadgetry? Adding an "i" to the start of your product name instantly identifies it as being intended for, or associated with, the iPod. Howard Kim of iLuv deliberately added an i to his company's product line while Tim V. Kolton of V-Moda headphones i-avoided. He didn't want to get lost in the crowd. Seems to me that if a single letter sends a powerful sales message to potential customers you'd be silly not to i your product. What do you think?

  • Apple redesigns Support site

    by 
    David Chartier
    David Chartier
    04.29.2007

    digg_url = 'http://digg.com/apple/Apple_redesigns_Support_site'; It's been over a year since we've seen a redesign of Apple's support site, so the company must have felt it was about time to redecorate. TUAW reader Cameron Drysdale noticed that the site has received a major redesign, bringing it a bit more in line stylistically with the new layout at the Downloads page we mentioned. I don't have any screenshots of the now old 'n busted support site, but it feels like this layout is a bit wider and and easier to navigate. On the left is a main navigation area that acts as a springboard to getting support for a few choice Apple products, with a drop down menu containing an alphabetical list of all the other products, right down to Apple Studio Displays and iWeb. This should help customers get to where they're going a lot faster than the previous design. Also more prominent in the bottom section of the site is a box for entering any Apple product's serial number to gain instant information about the support coverage it might have, as well as links to sections like AppleCare, Repair and Replacement parts and Exchange and Extension programs which all feature links to recent events, such as the MacBook/Pro battery update we just mentioned and the iMac G5 Power Supply exchange program.All in all it's a nice redesign, with a few tasteful gradients to score some points with recent trends and a much improved, more navigable layout. Anyone know who handles Apple's site design?

  • Found Footage: SNL - Post-It-Notes

    by 
    David Chartier
    David Chartier
    11.06.2006

    It's always nice to see Apple parodies, especially when they: a) have nothing to do with an existing product, or specifically: the iPod, and b) are from the mid-90's. This is a decent SNL spoof that quickly rose up the digg ranks yesterday evening, parodying a fictitious Apple product that's a bit too much disposable overkill for its own good. Enjoy.[via digg]

  • Leo Laporte wants to rebrand podcasts as 'netcasts' - I agree

    by 
    David Chartier
    David Chartier
    10.07.2006

    If you're a TWiT fan (or a listener of almost any of Leo's other 200 podcasts), you might have heard in the past couple of weeks that he's pushing to change the term 'podcast' to 'netcast.' He's even gone so far as to start using it in his lingo on the shows (at least on the few of his shows I can keep up with), and is looking to trademark the term. Now before you run off and flame TWiT's forums, just hear the man out - because I think he has a good idea.Leo has a couple of reasons for hoping to move the mountain that is now podcasting. The first is Apple's recent bullish attitude towards the terms 'pod' and 'podcast,' as they've been filing their own trademarks and sending nastygrams to companies who get even just a little too close to using these words in their names or products. For a term that was born out of the grassroots web broadcasting movement and coined out of love for Apple's little music player, this understandably felt like a slap in the face to many - including even Leo, who was recently dubbed podcaster of the year. Of course, on the flip side of that coin, I can also understand Apple's interest in protecting their product likeness and the word 'pod.' After all - when else has such a goofy, nerdy word become such an icon? Oh what a twisted web of vocabulary and intellectual property we weave.Leo's second reason, and one that I feel is a bit more significant, is the implication of the deep roots the term 'podcasting' itself has grown, in light of its relationship to the iPod as a word and a product. Leo laments that to so many of podcasting's new target demographic (i.e. - all the non-early adopters who aren't listening to them, yet), the term 'podcast' itself implies that one needs an iPod to download and listen to them. Of course, it's pretty obvious to us nerds that this assumption couldn't be farther from the truth, but that is exactly Leo's point - he wants to change the term to drop that stigma for 'the other half;' the people who might or might not have heard of podcasting, but ultimately don't know much about it. Podcasting is all about leveling the playing field so anyone with some talent can share it with the world - but in this context, the term 'podcasting' is a bit counterproductive to the effort of breaking down the walls for one and all.Let's face it - there are a lot of other DAPs out there, and a ton of other products on which one can listen to music. The 'song' wasn't renamed to 'pong' or 'iPong' - maybe it would be better, and more accessible, to adopt a generic term like 'netcast,' so more listeners can join the party.

  • Scobleizer wasn't wrong about products at WWDC; this just wasn't the right time

    by 
    David Chartier
    David Chartier
    08.10.2006

    Some are upset at The Scobleizer, as his predictions of a 'dizzying' amount of post-WWDC Apple products and wish for an Apple Store sleepover didn't exactly come true. Scoble even went so far as to apologize on his blog Tuesday, offering a theory as to why our credit cards aren't getting maxed on a fleet of new Apple gadgets: he proposes that Apple didn't bring the goods because they didn't want to screw up their back-to-school sales. If Apple dropped something huge now, they might not have been able to supply enough product in time for all those young whipper-snappers to go back to school. It sounds plausible enough, but I propose a different theory.This is the World Wide Developer Conference, not the World Wide Consumer Gadgets Conference. This is an event first and foremost for the developers, so Apple can get them (and also the press) excited about what's coming down the pipeline in terms of developer-related OS improvements, innovations and new tools, as well as pro hardware like the Mac Pro. Events like January's Macworld and out-of-the-blue, invite-only media blitzes are where Apple drops their crazy new products for the masses.So I don't think the Scobleizer was wrong, I just think his predictions were shooting a little early. Don't worry, y'all will get your shot at an Apple Store sleepover yet.Thanks Jonas!

  • Scobleizer hints at "dizzying amount" of new Apple products

    by 
    David Chartier
    David Chartier
    08.01.2006

    As I write this, I'm still contemplating the implications of getting Apple tips from a former Microsoft evangelizer's blog, but check this out as I philosophize for the afternoon: The Scobleizer (yea, the one and only), dropped a huge (yet unfortunately vague) hint of what Apple has up their sleeve: "Speaking of Apple, they are readying a dizzying amount of new products. I wish I could camp out at an Apple store during the World Wide Developer Conference on August 7th". Apparently (we're trusting you on this Ron!), Mr. Scoble's brother actually works for Apple, which is why he also goes on to decline commenting any further for fear of the Wrath of Jobs™.Hey, Mr. Scoble, you can spill some juicy tidbits. Apple gave up on that case for ousting that other blogger; why not give it a shot?Thanks Chris G.

  • Apple Store UK down

    by 
    David Chartier
    David Chartier
    07.17.2006

    We're receiving tips that the Apple Store UK is down, with the infamous 'We'll be back' sticky note at center stage. There hasn't been much buzz about new products lately, and given the time of day (or night, in the UK's case), we're willing to bet this won't be anything major. Still, it's worth noting nonetheless.