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TERA exalts its game testing team
"You'll probably never see our names until you read the credits, but we have one of the most important jobs in game publishing," writes Scott James Magner. He heads up the "unsung heroes" of the TERA development team -- the game testers -- and he's written up a few fun insights into the behind-the-scenes process that is helping to refine this MMO as it heads to launch. According to Magner, the En Masse QA team's been flooded with requests to join the testing and feedback process as they continually poke and prod at all of TERA's systems and content. "At this point," he says, "we've played every class and race multiple times, but no one is tired of coming to work." The team is currently testing fights against "Big-Ass Monsters" in the Celestial Hills, and Magner says he's still learning new combos and techniques even after a full year of testing. While the testing team usually is far out of the spotlight, he says that its job is crucial to the game's success and that all of the testers are "you" at heart -- passionate gamers who want the best for this title. [Thanks to Joseph for the tip!]
Peek inside Lord of the Rings Online's QA team
Working on a QA team is simultaneously one of the more important and least glamorous parts of any game's development. On the one hand, QA has the important job of trying to make sure that everything plays smoothly and correctly; on the other hand, a QA team has best done its job when there's very little that the player notices as missing. Lord of the Rings Online has recently posted a QA team diary, with Amanda "Brynhildr" Cosmos discussing the process involved in testing the recent Volume III update for the game. Contrary to some popular beliefs, testing generally doesn't consist largely of playing the game -- it's more about finding areas of the game that might be a bit weak and straining them to the breaking point. As the diary points out, it's also about investigating the smaller areas of gameplay that might not be immediately apparent from looking at the big picture. Travel routes, pricing on small-scale consumables, and minor text quibbles aren't easy to spot unless you're looking specifically for places that can be shored up. The full diary is worth reading not just for Lord of the Rings Online players, but anyone interested in seeing what the QA teams are actually responsible for in an MMO's production.
