Post Thumbnail

After investigating numerous complaints that Blizzard wasn't granting refunds to dissatisfied South Korean Diablo III players, the government there demanded that the studio do so anyway. The South Korean consumer protection law ensures a refund if there's a problem with the product that isn't rel...

June 21st 2012 at 9:00am 0 Comments
Post Thumbnail

That adage of "less is more" definitely doesn't apply to retailer return policies, so we have no complaints here. Best Buy is reportedly going to offer a more lenient 30-day window for device returns, up from the company's current 14-day policy. Naturally, this also covers price matches, and applie...

February 29th 2012 at 1:29pm 0 Comments
Post Thumbnail

Coming back to an MMO after an extended leave of absence can be a trial in and of itself. Unlike the first time, when everything is fresh and new and straight-forward, a return means that you have to unravel all of the messy threads that you left behind when you bugged out after a rage quit (I'm...

August 17th 2011 at 8:00am 0 Comments
Post Thumbnail

Stop mourning wannabe rock stars -- Guitar Hero is coming back. We heard the rumors of its demise were greatly exaggerated, but now word has come straight from Activision Blizzard CEO Bobby Kotick that the game is currently being reinvented for a modern, more demanding audience. As he told Forbes, "...

July 23rd 2011 at 3:29am 0 Comments
Post Thumbnail

Several posts on Apple's support forums suggest Apple is withholding shipments of a select number of Verizon iPad 2s. Details are sparse but shipments en route from China are apparently being called back to their destination. 9to5Mac was also reportedly told by a store employee that Apple has...

June 10th 2011 at 12:30pm 0 Comments
Post Thumbnail

Poor Samsung can't catch a break. First executive Lee Young-hee was misunderstood, saying that sales of the Galaxy Tab were "quite smooth" but the transcript of that conversation saying that they were instead "quite small." Now the company is refuting another claim, that return rates for the Tab ar...

February 3rd 2011 at 11:49am 0 Comments
Post Thumbnail

A rumor out of 9to5 Mac suggests Apple will drop its 10 percent restocking fees starting January 11. These fees were assessed when a customer brought a product back within the 14-day return and could get quite expensive, especially for the high-end MacBook Pro notebooks or Mac Pro desktops. The reas...

January 10th 2011 at 1:00pm 0 Comments
Post Thumbnail

With just five days left for Christmas shopping, Best Buy has enacted a most welcome plan to get you in the door -- effective immediately, it's abolished the infamous 15 percent restocking fee that the company traditionally charged for a wide variety of product returns. The Consumerist reports that...

December 19th 2010 at 6:42pm 0 Comments