security-intrusion

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  • Rumor: Origin hacked, EA denies intrusion [Updated]

    by 
    Justin Olivetti
    Justin Olivetti
    11.14.2012

    If you have created an EA Origin account for any reason, such as for Star Wars: The Old Republic or Ultima Online, we advise you to change your password posthaste. Numerous sites are reporting that hackers have breached Origin's security and are potentially modifying account information and stealing it. Allegedly affected players claim that the hackers are changing the log-in emails associated with their accounts and that the new email addresses have a Russian suffix. In response to a question about whether any accounts were compromised by hacking, an EA spokesperson made the following statement: "At this point, we have no reason to believe there has been any intrusion into our Origin database." EA has updated us with its full security statement: Anytime a player has a question about the security of his or her account or personal data, we take it very seriously and take all possible steps to help. For any customer who cannot access their Origin account for any reason, we ask them to please contact Origin Help or EA's customer experience group at help.ea.com. The robust security measures in place to protect Origin users accounts are constantly being expanded and upgraded, and we also strongly recommend customers take the protective steps of using strong passwords and changing passwords often.

  • Square-Enix says no user info stolen during security breach

    by 
    Justin Olivetti
    Justin Olivetti
    12.21.2011

    A week ago we reported that Square-Enix's Members site, a loyalty program for fans of the studio's games, suffered an unwarranted intrusion and was subsequently taken offline as the company conducted an investigation. It turns out that the best possible outcome of this investigation has occurred, as no personal information was stolen. Subsequently, the company plans to bring its Japanese and North American websites back online by the end of the month. Square-Enix posted the following notice as an update: As a result of our continuing investigation, we have now confirmed that the database in which we store personal information was NOT accessed during the recent server intrusion. Therefore, your personal information was NOT compromised by an unknown third party. Square-Enix is planning to restart the Square Enix Members service by the end of December. Details of the schedule will be announced at a later date. We deeply regret any inconvenience this may have caused our customers and fans, and appreciate your patience.