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  • Charter sends contest winner two smaller TVs, plays "miscommunication" card

    by 
    Darren Murph
    Darren Murph
    07.09.2008

    Maybe we're just sticklers for getting things right, but the "outcome" of this fiasco still isn't sitting well with us. If you'll recall, earlier this month Charter failed to deliver a 65-inch HDTV to a contest winner, and instead, it shipped a box large enough for a 19-inch TV (which the recipient refused). After being pelted with angry cries from the media, the carrier finally bit the bullet and sent over a 42-inch HDTV alongside a 19-incher (which was probably the same one originally refused). The family seems fairly content with the resolution, but the man is still owed a 65-inch HDTV in our eyes. Oh, and if you couldn't guess, a company employee told the winner that all of this spawned from a simple "miscommunication at the office." Uh, you think that's a bit of an understatement, or what?[Image courtesy of ZMETravel]

  • Big Ten Network and Comcast nearing a deal

    by 
    Darren Murph
    Darren Murph
    06.17.2008

    Could it finally be happening? The bigwigs at Comcast and Big Ten Network are actually closing in on a deal? According to a recent writeup originating in the Chicago Tribune, a long-awaited partnership between the carrier and station is expected to become official at any moment. A BTN spokesperson told the Star Tribune that "while the deal between the sides is close, there is nothing to report at this point." However, the individual did admit that the two parties "remain close to reaching an agreement." Needless to say, quite a few individuals (hundreds of thousands, actually) in the Big Ten footprint would be elated to have their upcoming football season around and in HD, but considering just how long this bickering has been going on, we aren't jotting this one in stone quite yet.

  • International Space Station's lavatory gets repaired, another saga ends

    by 
    Darren Murph
    Darren Murph
    06.04.2008

    We can't say we're terribly saddened that this riveting caper has finally ended -- after all, the poor crew needs a reliable place to unload, right? Shortly after the space shuttle Discovery delivered a new pump for the jury-rigged commode, Oleg Kononenko -- who we hear is now widely regarded as a galactic hero -- spent around two hours installing the hardware and running a trio of tests. After everything was tightened up and functioning as advertised, the crew presumably relieved themselves just before carrying on with the installation of the recently acquired Kibo lab. Crisis averted.

  • ASUS offers UK Eee PC 900 owners 10 battery upgrade

    by 
    Darren Murph
    Darren Murph
    06.02.2008

    Unlike the sticky situation in Hong Kong (which was in fact resolved), ASUS was under no obligation to provide 5800mAh batteries to buyers in the UK. Officially, the outfit noted that it "offers different solutions in different markets," and although UKers have received 4400mAh batteries in their machines, they also get a lengthened two-year warranty. Nevertheless, the company is making the right moves once again by offering these very customers a couple of options; first, users can download a firmware update that will reportedly add around 30 minutes of life to their current cell. If that's not enough, owners can send in the 4400mAh pack along with £10 + VAT in exchange for a longer-lasting 5800mAh edition. Looks like a pretty fair deal from this side of the pond.[Thanks, JC]

  • International Space Station's commode gets fixed

    by 
    Darren Murph
    Darren Murph
    05.28.2008

    It's amazing how quickly humans can remedy problems when really placed in a bind, and rather than waiting for supplies to come up with Discovery next week, crew members aboard the International Space Station were able to solve their little dilemma already. Reportedly, cosmonauts were able to cure whatever was ailing the temporarily non-functioning john, enabling those stuck in space to urinate freely. Thankfully, the seven-year old toilet is due to be replaced with a fresh new one this Fall, and we'd say the replacement couldn't arrive soon enough.

  • Windows Home Server data corruption fix on the way

    by 
    Darren Murph
    Darren Murph
    05.23.2008

    Guess what, loyal Windows Home Server users? A fix for that completely obnoxious data corruption bug is on the way. According to an email beamed out by the WHS team, the final release of Power Pack 1 is still aways out, but the public beta is all set to be loosed on those who willingly accept the associated risk(s). Said download is slated to launch in "early June," but those who want to get in on the pre-release fun are being encouraged to sign up now. Needless to say, those who toss their name in the ring better be sure their data is backed way up -- after all, the whole point of this test is to find any remaining holes that could render your files unusable. Keep an eye on that inbox for an invite, and if you're content with just getting the end product, the wait is growing ever shorter. [Thanks, Drew]

  • Firmware update cures auto off issue in Samsung 650 LCD HDTVs

    by 
    Darren Murph
    Darren Murph
    05.09.2008

    For those not paying much attention to Samsung's 650 series of LCD HDTVs, this very well may be the first you've heard of any "auto shut off" issue. For owners, we can almost guarantee it's not. As of last month, Samsung has issued a firmware update meant to cure the nagging issue on some sets which turned themselves off sporadically. The LN40A650A1F, LN46A650A1F and LN52A650A1F are called out specifically, and Sammy recommends that you only install the update if your set is one that has a mind of its own. Give a shout in comments to let us know if this does indeed solve the problem.[Via TV Lamps 'N Bulbs]

  • ASUS replacing Eee PC 900 batteries with longer lasting versions

    by 
    Darren Murph
    Darren Murph
    04.22.2008

    Attaboy, ASUS. Not even 24-hours after reports starting flooding in over end users receiving less capacious Eee PC batteries in Hong Kong than expected, the firm is stepping up and doing the right thing. According to an admittedly rough translation of a statement on its website, ASUS is openly thanking its supporters for their business, and while it seems as though it's still chalking the whole mishap up as a simple mistake, every single Hong Kong-based customer will be receiving a free (5800mAh) replacement. 'Tis a shame we'll likely still be griping over the battery life.[Via jkkmobile]

  • Bright House CableCARD customers win battle, get their HD channels back

    by 
    Darren Murph
    Darren Murph
    03.31.2008

    Chalk one up for the little guys. After Bright House Cable ganked a number of HD channels from CableCARD users early last month in "preparation" for the SDV transformation, a chorus of complaints flooded in. Now, it seems as if the carrier has caved, and the channels that were removed (along with the networks added to non-CableCARD lineups) will be redelivered sometime this week. Granted, the jubilation will come to a screeching halt in August / September once SDV is actually implemented, but hopefully a workaround will be available by then to enable switched digital support for CableCARD. Be sure to chime in below once you see the stations come back online, and yeah, we're raising our glasses over here in celebration, too.[Thanks, TiVo Community]

  • Topeka, Kansas CBS affiliate and Cox finally come to terms

    by 
    Darren Murph
    Darren Murph
    03.14.2008

    It sure seems like we've been watching this war between Topeka, Kansas' CBS affiliate (WIBW-TV) and Cox Communication wage for an awful lot longer than half a month, but just over a fortnight after this tiff came to a head, everything is seemingly back to normal. As of last night, the station and the carrier have reached an agreement that will enable CBS to remain on Cox's lineup, and just as expected, the terms of the deal are being kept under wraps. Now, if only Topeka could just get those six HD channels that are already available in many other parts of Kansas, all really would be well.[Thanks, Kevin O.]

  • Samsung dishes out v1.2 firmware update for BD-UP5000

    by 
    Darren Murph
    Darren Murph
    03.12.2008

    Not even two months after Samsung rolled out a firmware update for its ailing BD-UP5000 Blu-ray / HD DVD combo player, the firm is at it again in an attempt to mend the issues that owners have been squabbling about since day one. Sammy doesn't provide any gory details about what exactly firmware v1.2 does -- all we're told is that it "fixes the network connection error [introduced in v1.1]." Still, its good to see some progress being made, but considering that there's no laundry list of solutions here, we've all ideas that there are still some strides left to be taken. Hit up the read link to get your download on, and be sure to chime in below with any changes / bug fixes.[Thanks, Jim]

  • Panasonic issues firmware update for DMP-BD30

    by 
    Darren Murph
    Darren Murph
    02.25.2008

    By our count, Panasonic's DMP-BD30 wasn't a half bad Blu-ray player from day one, but apparently, it just got a whole lot better. Effectively immediately, owners can surf on over to the firm's website and grab hold of the v1.6 firmware, which promises to fix the LFE audio issue that some were experiencing. Additionally, Panny informs us that BD-V (PiP) playability and HDMI compatibility are also improved upon, but no further details are given. Anxious to update? Head on down to the read link to get your download on, and stop on by the via to see how others have fared.[Via AVSForum, thanks Brian L.]

  • Activision cranks up Wii Guitar Hero III disc replacement program

    by 
    Darren Murph
    Darren Murph
    02.16.2008

    Select owners of Guitar Hero III for Wii have been moshing uncontrollably as best they can in mono for months on end, but it seems as if Activision has finally got its interconnects sorted and will start issuing replacement discs. According to direct end-user reports and the (admittedly blurry) shots in the gallery below, the firm is now dishing out pre-paid envelopes in which customers have to ship back their faulty GH III disc and wait "3 to 4 weeks" before getting a new, stereo-enabled one free of charge. Live sans your favorite game for a month, or keep rockin' in the monaural world? Tough call, indeed.[Thanks, Sam K. and Michael S.] %Gallery-16203%

  • Canon brewing yet another autofocus fix for EOS-1D Mark III?

    by 
    Darren Murph
    Darren Murph
    02.04.2008

    Unfortunately, details are extraordinarily scant at the moment, but it appears that Canon is readying one more fix for the EOS-1D Mark III, which has been plagued with an autofocus issue for what seems like ages. Apparently, the forthcoming fix -- which could involve hardware and / or firmware alterations -- will make improvements even over last year's tweak. Reportedly, the firm's AF engineers are confident that they have now realized the "root cause" of the problem, hinting that this solution may in fact be the last. Per usual, there's been no clues handed out as to when users will actually be notified that a fix is available, but we're sure official word will stream out soon enough if there's anything to this.

  • How-to guide details fix for stuck LCD pixels

    by 
    Darren Murph
    Darren Murph
    12.24.2007

    We've heard all sorts of myths when it comes to fixing a stuck pixel on an LCD, and while the following methods shouldn't be expected to bring completely dead pixels back from the grave, commenters seem to think the methods are at least somewhat successful in getting pixels out of their single-colored funk. Up first is the flashing colors approach, which points you in the direction of a free java applet that rapidly flashes different hues on the screen to try to get the affected pixel to change. If that fails, you can try applying pressure to the stuck pixel, and if you're still left with the annoyance, you can resort to tapping the monitor with an eraser nub (or similar). So if you find yourself sick of staring at that non-conforming pixel, hit the read link and give the trio of methods a go -- just don't go in expecting any miracles, alright?

  • Warner sets up hotline to replace Potter HD DVDs with Blu-ray Discs

    by 
    Darren Murph
    Darren Murph
    12.20.2007

    If you were one of the many who received an HD DVD version of Harry Potter and the Goblet of Fire in your limited edition Blu-ray box set, take heart. Apparently, Warner Bros. has established a hotline for affected customers to call up, and when they're connected, they will be issued a single-disc BD edition of the aforementioned film. Reportedly, the studio will eventually mail out replacements that match the artwork on the other discs in the collection, but as of now, Warner has yet to release a statement on this either way. Ready to get yours? Phone up 1-800-553-6937 -- oh, and be kind to the uninvolved CSRs, will ya?[Thanks, domerdel]

  • Canon's EOS-1D Mark III autofocus fix makes strides, stops short

    by 
    Darren Murph
    Darren Murph
    12.13.2007

    Remember that autofocus fix that Canon was supposedly working up? Turns out, the company isn't quite ready to start accepting faulty EOS-1D Mark IIIs just yet, but it is shipping out upgraded versions to new buyers. Rob Galbraith managed to wrap his hands around not one, but three of the new DSLRs in order to substantiate his findings, and what he found was noticeable improvement. In summary, the sub-mirror fix was said to boost the performance of the AF, as it enabled the camera to deliver "about the same number of in-focus frames whether it was warm or cold." Unfortunately, it seems that the solution still left a lot to be desired; Mr. Galbraith noted that it still couldn't match the EOS-1D Mark II N, and implied that there was still room for betterment. 'Course, we're really just scratching the surface on his thorough (and we mean thorough) look at the sub-mirror fix and v1.1.3 firmware, so if this issue has been hounding you, do yourself a favor and check out the read link.[Thanks, Anand]

  • Activision replacing mono Guitar Hero III discs for Wii

    by 
    Darren Murph
    Darren Murph
    12.10.2007

    Good news! Turns out your right ear wasn't insane after all. Apparently, Activision has simultaneously fessed up to the lack of stereo on "some" Guitar Hero III discs for the Wii and offered to make amends. Company spokeswoman Rhy-Ming Poon stated that the firm "recently became aware that some consumers have not been able to enjoy the full audio output in the Nintendo Wii version of Guitar Hero III: Legends of Rock," and added that it was "currently working with Nintendo and planning to issue an improved audio experience in future versions of the game." For users who already bought in, these re-mastered discs should be available at no cost sometime in early 2008, but specifics beyond that weren't disclosed. So yeah, at least you can count on a stereo version hitting your mailbox, but unfortunately, it won't be before the holiday break.[Thanks, Jason]

  • Busted Rock Band axe? Here's a free game for your trouble

    by 
    Darren Murph
    Darren Murph
    12.03.2007

    Just days ago, we heard that the Rock Band team would be replacing faulty axes with haste, but alas, they haven't been able to come through as promised to all customers. Reportedly, a "late shipment from its manufacturer" has caused some gamers to pace around frantically while suffering through an "unacceptably long delay," but rather than sitting idly, EA will be offering up a free game to those who are forced to wait. Certain customers have already received emails notifying them of their reward for patience, but interestingly, there's no mention of what game will be handed out. 'Course, it also states that "details will follow shortly," so here's to hoping it's a title worth playing (or eBaying, at the very least).[Via Joystiq, thanks Mike]

  • Adium adds videochat via MeBeam

    by 
    Mike Schramm
    Mike Schramm
    11.10.2007

    Videochatting has finally come to Adium-- kind of. They report on their blog that a company called MeBeam has been working on a cross-platform Flash solution, and they've hooked up Adium to use that service. On their site, MeBeam seems a little aloof about what Adium is (they haven't actually ever used it), but they seem excited to have Adium users flying through their servers.To get it up and running, you'll need to download the plugin from Adium's Xtras site, and then of course have a camera (and they recommend a headset) ready to roll. Unfortunately, it seems all the plugin does is break open a link to MeBeam in your web browser, and connect the two users up, so it's definitely not a native solution. However, Adium's Eric Richie confirms in the comments that this is not meant to be an end solution-- it's simply a side project "in the meantime." Adium is still working on native video implementation, and so we can still expect to see native video chat sometime in the future.