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A heads-up for our Mac users, although there's a good chance you've already been painfully aware of this if you play on one of the affected systems -- patch 3.3.3 has been causing major issues for some PowerPC and Tiger users, which have (hopefully) been fixed by the mini-patch 3.3.3a. S4d1K --...

March 26th 2010 at 7:00pm 0 Comments
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Just a quick update from from our friends at World of Raids about the current situation regarding circumvented authenticators. It appears there are multiple websites being used for this malware. Be careful of which sites you go to in order to update your addons from; fake website addresses are bei...

March 1st 2010 at 11:00am 0 Comments
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It has been brought to our attention that Blizzard's technical support department is currently handling a security exploit that is, in a limited capacity, circumventing authenticators. Before we get into the details, please do not panic. This does not make authenticators worthless, and it is not ye...

February 28th 2010 at 12:24pm 0 Comments
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Aion has a lot of great qualities, although one of the biggest issues in-game towers above pretty much any others: 24/7 in-game GM support. Whether it's gold spammers, bugs or some issue that goes above and beyond asking for help in guild chat -- constant GM support is essential for happy customers...

October 14th 2009 at 1:00pm 0 Comments
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In the aftermath of one of the biggest patches WoW has ever seen, many realms are still experiencing some technical issues. Talents and items are going missing, world and instance servers are down, and I've heard at least one report of trash mobs in Naxxramas suddenly breaking out in song. Okay, I m...

April 18th 2009 at 1:00pm 0 Comments
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The opening announcement on the login screen has just let us know that there is urgent maintenance being performed on the authentication servers. The maintenance will continue until 1:00 p.m. PDT / 4:00 p.m. EDT. During this time you may or may not be able to log into the game. Pretty much the luck...

March 31st 2009 at 3:18pm 0 Comments
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Vaneras over on the WoW EU forums put up a post today listing Blizzard resources for WoW players when the patch drops tomorrow. While the post doesn't say "Patch 3.0.2 is tomorrow" it does have the title "10/13 Patch Day Paradise!" But the fact that 3.0.2 is dropping tomorrow isn't really anything...

October 13th 2008 at 6:00pm 0 Comments
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I have this annoying habit of taking things for granted. For instance, have you ever really thought about how wonderful bone marrow is? My hands, feet, heart, and all the other parts work just the way they should. What would WoW be like if I couldn't use both hands? Doomsprockt of Mauradin faced jus...

June 30th 2008 at 3:29am 0 Comments
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Welcome to today's edition of Ask WoW Insider, in which we publish your questions for dissection by the peanut gallery -- now with extra snark and commentary by one of our writers. This week Nick writes in:Hello to all the writers/columnists at WoWinsider! My name is Nick and I would greatly apprec...

May 12th 2008 at 9:00am 0 Comments
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We've been trying to get answers this week for those GTA IV players who've been experiencing freeze-ups with the title. Our very unscientific poll has shown that although many of you are enjoying the game without issue, a small percentage are experiencing problems -- and a "small percentage" of the...

May 2nd 2008 at 11:45am 0 Comments
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Some games offer two tiers of membership, free and premium. Some are free-to-play with microtransactions. Some are subscription-based, but have free-trial periods. Customer service and technical support costs the same whether someone's paying or not, though. Should the free-trials and free users ge...

March 26th 2008 at 8:00am 0 Comments