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The Think Tank: Keeping in touch with the friends in the magic box
Earlier this week in the comments of the article about MMO social network ZergID, readers went off on a tear about how MMO players keep in touch and communicate with guildies and friends beyond the game -- as my mom used to say, the people in the magic box. What quickly became obvious is that there's no one accepted method. Social media, forums, chats, IMs, Steam, and this crazy invention called a telephone were all mentioned. I thought we could use a more formal discussion, so in today's Think Tank, I asked the Massively writers how they keep in touch with guildies and MMO friends when they're not playing or when they're between games... if they keep in touch at all.
Drama Mamas: Voice communication etiquette for MMO players
Photo: Moe_ Headsets and voice communications have become ubiquitous to group play in MMOs today. Guilds freely share their server addresses with pickup players. PvP groups rely on tight communication to sweep to resounding battleground victories. Even players in random groups often meet up on voice comms to simplify strategy and tactical coordination. Headsets have become quite affordable, and USB connections make it easy to simply plug in and play. Despite all this, speaking up in a channel full of strangers can be one of the more intimidating and awkward experiences in your group play experience. And then there's the other side of the coin: bearing up under the onslaught of That Guy in Vent who's cursing up a blue streak at every turn of the encounter, leaving his mic open so the rest of us can fully experience his barking dog, his blaring television and his half-chewed mouthful of pizza. The Voice Comms Etiquette talk probably wasn't part of your mama's standard coming-of-age advice repertoire, so consider this the heart-to-heart advisory every player should receive upon reaching grouping age. Go forth with awareness and the facts!
Breakfast Topic: What voice chat do you use, if any?
Not everyone knows or remembers this, but there is actually an in-game voice chat. I don't think anyone uses it because it has rather severe functionality problems. I tried to use it for an It came from the Blog event, but it was painful. Otherwise, the most common voice chat programs in use are Ventrilo, Mumble, and Skype. Ventrilo and Mumble are very much like text chat programs that use voice instead. Skype is more of an internet telephone service. I know players who use voice chat as guild chat, which can cause a problem with non-voice-chat-using guildies. Many don't have microphones, have to be quiet, are shy, or otherwise can't or don't want to speak instead of type. A schism can occur between those who do use voice and those who don't. And nobody likes schisms. When not being used for chatter, players use voice chat to coordinate group activities -- such as dungeons or pre-made PvP. In these cases, not being able to at least hear everyone speaking can make a player a liability to the rest of the group. Do you use voice chat when you play? If so, which one and what do you use it for? If not, why not?
The Guild Counsel: Guild-friendly features for which to be thankful
If you're reading this, it's probably well into Thanksgiving Day, which makes me wonder why you are reading this -- it's Thanksgiving Day! Perhaps you're playing catch-up while you finish up that slice of pumpkin pie. Or maybe you're back home, raiding the fridge for a late night turkey snack and a quick MMO update. Whatever your reason, there are many things that we can be thankful for when it comes to our MMOs. We've come a long way when it comes to guild-friendly features, and it's worth taking a look at in this week's Guild Counsel.
Hyperspace Beacon: Bucket list
Once we start Star Wars: The Old Republic, we will not be able to stop. After only playing the game twice, I have a hard time going back to other games because -- among other things -- voice-over dialogue is far superior to walls of text any day. Then, of course, we can't forget character choices. We will be able to tell the quest-giver what we think of fetching that item for him at the shop when he could just as easily get it himself if he decided to walk 10 feet to the building next to him. That leads me to the point of this article. Despite all the incredible things we will be able to do in SWTOR, certain others will be missed once the game launches. Particular staples of MMO games, in general, will never be seen again. As someone who is placing his MMO future in TOR, I suggest creating a bucket list. Let's face it: When The Old Republic releases, we cannot look back to other MMOs. They will be dead to us. After the cut, I have complied a list of 10 items that we will never see again once we start playing TOR. Count them down with me.
Ask Massively: Clearly I need more totally random pictures edition
So apparently, having a picture of a BattleMech as the header for Ask Massively makes everyone expect that there's some big news about a BattleTech MMO somewhere to be found. Sorry, folks -- I'd like it just as much as you would, although I'm not sure that it would necessarily turn out to be very good. (There's not a lot to do outside of a 'Mech and not much to do inside of one other than shoot things.) Luckily, I'm pretty sure that it will not be possible to misconstrue this week's image. I certainly hope not. Today's discussion has absolutely nothing to do with the above picture, which is usually the case. Instead, we're talking about integrated voice chat in games and the apparent immortality of Ultima Online. If you've got a question you would like answered in a future edition of Ask Massively, just drop us a line at ask@massively.com or leave your question in the comment field.
The Guild Counsel: To vent or not to vent
As we've looked at the ins and outs of managing a guild, one issue that's often overlooked is whether to vent or not to vent. No, not the Minus 50 DKP type of vent -- I'm talking about Ventrilo and voice chat in general. Ten years ago, guild leaders didn't have to worry about this, because the choice was between typing text or hosting a LAN party. But today, with the rise of voice chat clients like Ventrilo and in-game voice services like Vivox, the culture has changed quite a bit. In this week's Guild Counsel, we'll take a look at the benefits of type vs. voice chat, and we'll look at what role each plays in guild management. Whether you sleep with your headset on or cling to your keyboard, read on for a look at why both have their merits.
What's your voice comm system of choice?
This post has been brought to you by Seed, the AOL guest writer program that brings your words to WoW Insider's pages. It was before my time, but I still hear nostalgic stories about how TeamSpeak was once the voice communication service of choice for MMO gamers. Barring a few potential holdouts -- who I must assume are raiding from nondescript shacks in the mountains of Montana -- there's been a very clear sea change that has placed Ventrilo quite comfortably at the top of the heap. If you raid, chances are you have Vent. Like its predecessors, though, Vent has competitors of its own vying to overthrow the current king of speech. Perhaps the one getting the most attention right now is Mumble, which boasts low latency, clear sound, and the pseudo-celebrity endorsements of more than a few WoW Insider staffers. Personally, my guild started using Mumble a few months ago and hasn't looked back. Now, this is partly because one of my officers pimps it out like she's getting paid, but mostly because so many of the guildies just plain think it's better. We've run into some problems -- mainly with installation or getting the not-always-intuitive client to work properly -- but for better or worse, it looks like we've been transformed into a Mumble guild. We've even started requesting that puggies download it before raids, promising them that they'll never again want to return to Ventrilo. So, have you tried Mumble yet, either of your own volition or due to peer (to peer) pressure? Did you feel like there were benefits, or did you find yourself missing Vent? Do you think it will ever become as ubiquitous as Vent or will it eventually fade into obscurity? Most importantly, what will you Vent loyalists do the next time you enter a raid and the leader sends you their Mumble info? %Poll-61444%
Wings Over Atreia: Anticipaaaaaaaaaaaation
You know the feeling -- you learn about some upcoming goodness and you want it. Or do you crave it? You can fall anywhere along the spectrum of anticipation, provoked by things you just look forward to all the way to things that make you squeal in schoolgirl giddiness at the mere thought! It's a game in and of itself. Such is the way of Aion updates, which tantalize and tease players for quite some time before going live (and even longer if you can translate the original Korean patch notes yourself!). Not yet having a release date for updates is not dampening the anticipation of many Daevas but rather is fueling it instead. So what brought about my musings on this topic? I squealed! More specifically, an announcement this week that put me right into the giddy mode: Winter is coming! George R.R. Martin's fifth book in the A Song of Ice and Fire series will release in July. Now, while my fangirliness in its supreme is reserved for this outstanding literature, I also have things that I am looking forward to in game. However, there are those who have a virtual heart attack when new goodies for Aion are announced; I have one legionmate who will only re-sub when update 2.5 rolls around and brings with it all the little bells and whistles he is pining for. It is quite interesting to listen as he randomly pops into Ventrilo to trumpet the greatness of this upcoming gaming salvation, then disappears again into the night. So what about 2.5 has my legionmate so excitable... and excited? Skip-to-my-lou past the cut to take a look at some of the upcoming features.
The Guild Counsel: Till death do us part?
Yes, sometimes being part of a guild feels like being in a marriage -- there's lots of commitment, lots of responsibility, and all too often, lots of arguing and fighting. But this week, we're actually going to look at the issue of online romance and online relationships in MMOs. As games and communities increase in number, more and more players are developing lasting relationships, and some of those have even led to marriage. Since the Valentine's Day roses are still fresh and there are still a few chocolates left in the heart-shaped box, this week's Guild Counsel will look at a few dos and don'ts of online romance. Joining me this week is Arithion, host of the Rift Podcast. She met her husband in game, and they've been married for four years. She'll share some valuable advice on what to do if you think you've found that special someone.
Alter-Ego: Working together is hard to do
The news earlier this week that DC Universe Online is now Sony Online Entertainment's best-selling game probably won't come as much of a surprise to anyone who has actually played it. There's an enormous amount of fun to be had in running through the game, and the storylines are incredibly well thought-out. However, for all that I personally love the game, there is one thing that I and many other people I've talked to find to be incredibly lacking, and in this case, it's something so integral to the MMOG experience as to essentially make or break parts of the game. Essentially, what point is there to an MMO in which you can't really reliably interact with the other people you're playing with? It's also rather eye-opening just how much your enjoyment of a game like this can be impacted when you can't effectively talk to other people. As such, this week I'll look at several crucial problems with the DC Universe Online chat interface, as well as things that can be done to improve the overall experience.
WRUP: War is actually good for a remarkable number of things edition
War kind of gets a bad rap, what with the whole causing widespread meaningless slaughter. But let's face it, despite what Edwin Starr may have said, war is actually good for a wide variety of things. For example, widespread slaughter? War is totally good at that. And if countless MMOs have proven anything, it's that war is a great way to provide quest objectives, assuming that you get to respawn if you lose. Also, there are snazzy uniforms and big explosions. It's basically good for the same things as Michael Bay's cinematography. If this has you all excited, I'm sorry to say that this week's WRUP does not feature Massively or any of its staff members going to war, not counting Bree's war on "they" as a gender-neutral singular pronoun. It does, however, feature the staff explaining what we'll be doing over the weekend and what we like in terms of voice chat. So click on past the break to see what we'll be up to, and let us know what you'll be doing in the comments.
The Daily Grind: Are you a chat Luddite?
So DC Universe Online's voice chat is broken, according to many of the commenters on this and other MMO-centric websites. Ironically, even if the game had no voice chat at all, it would be less broken than the abject disaster that serves as the superhero title's text chat interface. While the game is enjoyable enough in most respects, I scratch my head as to how a development firm with SOE's considerable expertise could scrimp on something as vital as in-game text chat. The cynic in me says that it's because the PS3 version takes priority, but whatever the reason, DCUO's social tools (at least on the PC) are in dire need of someone who cares. That brings up an interesting point regarding voice chat vs. text chat. While third-party programs such as Mumble and Ventrilo have been the norm for "serious" MMO guilds for years now, it's only recently that games have started incorporating voice chat (and players have started expecting it). Sure, voice can be vital for raids, PvP, and challenging endgame content, but is it really necessary (or desirable) for most of the things we do on our way to the level cap? Today's Daily Grind is all about your stance in the voice vs. text chat debate. Are you a chat Luddite? Do you refuse to play a game without voice chat? Inquiring Massively minds want to know. Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Officers' Quarters: Speechless
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press. A few weeks ago, I ventured the opinion that raiding addons aren't optional. They are an essential tool for raiding well, and even if you think you're pro enough to go without them, it's a matter of courtesy to your fellow raiders to use them. This week, we have a similar scenario, but instead of an addon, the raider in question refuses to use a microphone and claims that it is a medical issue -- despite some evidence to the contrary. Dear Officers' Quarters, I was tasked with creating a healer roster for scheduled 10-man raids. As expected, some members did not make the cut. I told the backup healers that three things must improve before they could be pulled in for non-farm content. Gear (with gems/enchants) Raid awareness Encounter knowledge One of the backup/benched healers had an issue last raid. She fixed #1 after much prodding ("but this is only blue gear -- it doesn't need gems/enchants"). She still has issues with #2 (compounded by the lack of microphone). She still hasn't fixed #3 on new kills. The x-factor is her lack of microphone.
Wings Over Atreia: Daevas of Our Lives -- The siege
The battle was sore. The sound of wings beating the hot air of the Abyss filled the ears of all of us, soldier and commander alike. Singed feathers, both black and white, floated about, as fireballs flew between factions, pelting any who could not dodge fast enough. Shadowy forms dove, weaving between the raining arrows, looking for targets. Sounds of steel clashing rang out as spies tried to sneak past enemy lines in search of kisks. The battle was immense, a sea of red crashing against us, trying to claim what was rightfully ours! We knew we must give our all to repel the enemy onslaught. In the heat of battle, immediate decisions had long-reaching consequences; the tide of battle could turn on a single kinah. All voices hushed as the Commander, MrAwesumPants, issued the order that would bring victory, that would bring us closer to eradicating this threat upon true Daeva. One force was dispatched to take the artifact and activate it. "Do it. Do it now. Do it. Do it. Do it now. Do it do it do it do it now do it do it do it now... now... now... now... get it. DO IT NOW... come ON! Are you paying attention? NOW NOW NOW!! DO IT DO IT DO IT! NOWNOWNOWNOWNOWNOWNOW!!! Do it. Don't do it. OMG you *expletive* I can't believe you just did that!" Everyone could hear the spittle dripping from his mic, spraying against his monitor. The hush continued. Have you ever sat in a faction Ventrilo server and heard the siege leader repeat an order like a rapid-fire machine gun for what seemed like five minutes straight, then right as it is being accomplished, immediately rescind the order, demand his followers stop, then totally berate whoever followed the order? No joke -- true story. If you thought drama was just for individuals or legions in Aion, think again! There is a seemingly endless supply of siege drama to keep Daevas entertained -- or disgusted. Settle back and tune in past the cut for the latest episode of Daevas of Our Lives.
Win a year of Mumble service for your guild from WoW Insider and MMO-Mumble
Since servers are still down, here's another contest! A VoIP server is essential to the fast-paced environment of the raiding game, and WoW Insider and MMO-Mumble want to prove it to you! To enter for a chance to win a 50-person Mumble server for an entire year, all you have to do for is comment on this post before Wednesday, Oct. 13, 2010 at 11:59 a.m. ET. We'll randomly pick one winner. In order to enter, you must be 18 years of age or older and be a legal resident of the United States or Canada (excluding Quebec). You may enter only once. Make sure your profile email is correct, because that's how we'll get hold of you if you win! Official rules are here. UPDATE: Contest closed. The winner will be contacted shortly. Thanks!
The Queue: Short attention span edition
Welcome back to The Queue, WoW.com's daily Q&A column in which the WoW.com team answers your questions about the World of Warcraft. Alex Ziebart will be your host today. Mondays. Even working from home cannot make Mondays a more exciting day. I think we should just eradicate all Mondays and replace them with a new, more awesome day. Who's with me? Erinorofdarkspear asked: Am I going to be able to play through Operation Gnomeregan after Cataclysm comes out, or am I going to need to reactivate my account before Cataclysm hits and do it?
Officers' Quarters: Pitchforks and torches
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press. Wipes are a fact of life. Everyone wipes. How you deal with these situations can be crucial to your guild's success. Some guilds cultivate an environment based on blame, where everyone's first thought after a wipe is, "Who messed up?" Sometimes, it's easy to figure out who is at fault: Someone with a spore goes the wrong way, or someone gets mind-controlled by the Blood Queen after failing to bite his assignment. When it's not easy to figure out, some guilds use a different strategy for assigning blame. Here is one such case: I have a real dilemma. I'm an officer, one of six, in a semi-serious raiding guild. We have 30 core raiders who raid with us, and one of them until recently was one of our druid healers, and the issue surrounding him is my dilemma. A little background information on the guild, since it is relevant, is that we have a strict rule involving loot due to some people in the past who have abused our requirement for Vent in that they wouldn't use it, or they'd log in but leave their headsets off. This caused a lot of problems with wipes and caused the officers, GM and co-GM to agree that a rule would be made that was you must be in Vent and actively listening at all times during a raid in order to be eligible for loot. This is what caused the initial problem. The player of this druid healer I mentioned before applied to our guild and told us on the application that he is deaf.
Ventrilo vs. Mumble
"What's your Vent info?" is as ubiquitous as "What's your GearScore?" Voice chat programs are a fact of WoW life, and by all means Ventrilo dominates the market. After five years of using Ventrilo, I say it's time to change to something better. One of the most common questions I get from the show Big Crits is "what's the mod that shows who's talking in Vent?" It's actually not a mod, and in fact it's not even Ventrilo. Big Crits uses Mumble, a low latency VOIP program for gaming. It's mostly unknown in WoW, as Ventrilo clearly dominates voice chat in our world. Mumble is perhaps better known in FPS circles, where the low latency really gives it a competitive advantage. I started this article with every intention of making a pros-and-cons comparison between the two programs, but in truth, I had a hard time coming up with pros for Ventrilo. I'll run through features, but don't be surprised if you come out of this with a new perspective on voice chat options and a strong desire to switch to Mumble.
The Daily Grind: Have you been discriminated against in game?
One of the uglier aspects of gamer culture is the tendency to breed, shall we say, a lack of tolerance and respect for those who are "not us." The general anonymity of the online world can bring the worst out in some, with little to check these attitudes unless contrary peer pressure is summoned. So at the risk of reopening old wounds, today we want to ask if you have ever been discriminated against in an MMO based on who you were, what you believed or what you represented. Maybe you felt the sting of ageism as you were shut out of a guild due to being "too young" for the group. Maybe your feminine voice on Vent changed how players treated you -- and not in a good way. Maybe your ethnicity, sexuality, faith, sense of humor, fashion style or cat/dog preference netted you a cold shoulder from the community. Or maybe -- and this is far-fetched -- you've been discriminated against solely because of your lackluster gear or less-than-optimal character build. Hey, it happens (or so the legend goes). Have you been discriminated against in game? Pipe up, and let's sew those old wounds shut once and for all!
