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Yelp debuts AI-powered assistant to help you find the right contractors
Yelp Assistant was trained on datasets from the website itself.
Yelp's new AI features include auto-generated business summaries, among other updates
Yelp just announced a fairly substantial app upgrade that’s packed with AI features. These include LLM-powered business summaries, in addition to a completely revamped visual experience across the home feed and search.
Yelp has a wall of shame for businesses caught paying for fake reviews
Yelp has a new tool to help people track businesses that have tried to manipulate their standing on the review platform.
Yelp's latest update includes AI suggestions, new review options and more
A "Surprise Me" button solves having to decide what's for dinner.
Yelp is making it easier to manage quotes for home projects
You'll be able to compare quotes from different contractors at a glance as you try to find the best service professional for a job.
Yelp adds a warning label to anti-abortion center listings
The notice says such centers 'typically provide limited medical services and may not have licensed medical professionals onsite.'
Yelp expands its restaurant health-grading initiative
Each individual restaurant page will include a score based on previous inspections.
Google Maps explains how it tackles review bombing
Machine learning systems examine content and look for patterns like a burst of one-star reviews.
The pandemic is bringing out the worst in Yelp reviewers
Yelp says it took down more than 15,500 reviews for violating the company’s COVID-19 guidelines in 2021.
Yelp's new iOS home feed makes it easier to discover local restaurants
Yelp is introducing a vertical home feed featuring images of dishes and more, designed to help people discover local restaurants.
Yelp lets businesses list if they require proof of vaccination
Yelp will now allow shops and restaurants to list whether they require proof of vaccination from customers.
Yelp makes it easier to support Asian-owned businesses
Yelp is making it easier to support Asian-owned businesses with an opt-in label that identifies restaurants and shops.
Yelp will tell you which restaurants aren’t following COVID-19 guidelines
Yelp recently introduced a COVID-19 section on its app, allowing businesses to detail the sanitary measures they’ve taken to protect clients. Now, the review site is allowing customers to provide feedback on those practices.
Tech giants call for more content liability protection in the EU
Safeguards would give them more leeway to tackle hate speech, a lobby argued.
Yelp's new labels will warn you if a business has been accused of racism
These labels will be added to pages that see a rise in reviews based on what people have seen in the news or social media rather than first-hand experiences.
Yelp lets businesses share how they're enforcing COVID-19 safety precautions
With this in mind, Yelp has made two major changes: the addition of a COVID-19 business updates section, and waitlist updates for restaurants.
Yelp adds a GoFundMe donation button for struggling businesses (update)
Yelp is hoping to help struggling business stay afloat while COVID-19 restrictions are in place by teaming up with GoFundMe. Since a lot of businesses have to shut down unless they're classified as "essential retail," the two companies are making it easier for them receive direct donations from loyal patrons and people in their community who may want to help. Yelp pages for restaurants, nightlife, beauty and fitness, as well as active life businesses can now display GoFundMe fundraisers. Eligible business' pages will show a Donate button right on their profile.
Yelp is adding a 'contact-free' delivery option to its apps
Yelp is doing its part to help small businesses affected by the coronavirus pandemic. The company has promised to update its iOS and Android apps next week with a "contact-free" delivery option at checkout, thanks in part to its partnership with Grubhub. It's also working on "new functionality" that will allow business owners to signal through the app that customers can still order food for takeout, delivery or both.
Yelp adds personalized search results to its iPhone app
For good or ill, it's common for internet services to track what you do and offer "personalized" suggestions. But Yelp, that stalwart of internet reviews, is for the first time letting its users build a profile of their tastes which will be used to make better recommendations. Those preferences will be weaved throughout the Yelp experience going forward, starting with the iPhone app. It's rather surprising that Yelp's results weren't more customized yet, but now the company says two users in the same location conducting the same search will see different results for the first time. Recommendations that pop on the home screen will also reflect your personal preferences, as well.
GrubHub is quietly replacing restaurant phone numbers on Yelp
GrubHub has once again been accused of hijacking restaurants' online presences in the name of revenue. Motherboard and the Underunderstood podcast have learned that some phone listings in the Yelp app have been replaced with GrubHub numbers so that the delivery service can collect a "referral fee" from resulting orders. You may get the restaurant's actual phone number if you tap the call button for "general questions," for instance, but an entirely different GrubHub-owned number if you tap "delivery or takeout."
