Flagship addresses the subscription issue, finally
Yesterday all hell broke loose in the billing department at Flagship Studios. Now they are responding to the subscription debacle with Hellgate: London and trying their best to calm everyone down. According to the Flagship, the issue arose with 3% of subscribers, and they are working around the clock to fix the problem. What exactly was said problem? Only the fact that those canceling their subscriptions to the game were losing all the content they paid for immediately, instead of at the end of the month.
Yes, it's a top priority, getting this ironed out, but I am more concerned about the supposed response to the forum posts created about the problems yesterday. As some players were reporting the issue, their posts were being deleted without so much as an explanation. Now, it's hard for us to verify this, since the Hellgate: London forums are private, which is in and of itself sort of odd. But if the poop hits the fan again, will they start deleting before they start dealing? It all sounds a little suspicious to me.
