Nintendo replaces DS Lite, asks no questions
What's that line from Batman Begins, something like "theatricality and deception are powerful agents" or something? Well, Consumerist reader Mike might not have been deceptive, but he certainly didn't do anything to stop the Nintendo rep from sending him a brand new DS Lite to replace his existing one that was rendered inoperable due to negligence.
Nintendo ended up sending his new DS Lite out by 2-day UPS Air, asking that he only send back the damaged DS Lite to them. All of this, considering it was a friend that spilled beer (he wouldn't be our friend after that, as we can't abide by wasted beer) on the DS Lite. Kudos to Nintendo customer service, we suppose, for not inquiring how the unit became damaged and leaping to the rescue, no questions asked.
[Thanks, Tracy!]
