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Ring of Death: An Xbox 360 story -- Part 1


A tragedy befell a colleague yesterday. For the second time during his tenure of owning an Xbox 360, he experienced the red Ring of Death. This isn't some new system he picked up at the store inexplicably dying on him, this was a system he received directly from Microsoft after his original console kicked the bucket a month after launch.

Now, this blogger has his own personal problems with the Xbox 360's loading tray. The Microsoft Xbox 360 defense force said I must have messed with my loading tray to make it not work properly, because obviously when you own a $400 piece of equipment you try to break it and experience all the joy of warranty red tape. Well, as much as this blogger might try to keep his system out of harm's way, it in no way compares to my colleague -- he is über-tech-master-extreme. With a projection HDTV in his incredible loft, everything is neat and proper in a perfect place. Unless he has some form of technological Munchausen by Proxy Syndrome, he certainly didn't mess with his system.

So, last night he called up India (what, you didn't know Xbox support is in India?), and now he waits to receive the box from support which should arrive in 4 to 5 days, to send his Xbox 360, once again, to Texas for repair. We'll be tracking the progress of his system. Last time it took a few weeks to get the console back, let's see how long it takes this time. It'd be more comforting to know these tales of Xbox 360 malfunctions were the stuff of message boards and YouTube videos, instead of people with one or two degrees of separation from each other having problems.

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