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UK trial allows patients to book doctor visits via remote

Darren Murph

Amidst the recent boom in home healthcare gizmos that are enabling the elderly to better care for themselves, it's no surprise to see a trial hit the UK which allows patients to book GP appointments via their TV. The system was devised by EMIS, and was initially available "through the Looking Local portal on the interactive menus on Sky, cable, and Freeview boxes with a modem or broadband connection." Additionally, users could access the menu via WAP-enabled mobile phones, and customers in participating areas were able to "access information from the doctor's receptionist along with a password which allowed them to log in to the system." Results from the pilot program included fewer missed appointments and less time spent chatting with the ill over the phone, but we don't foresee any of these productivity savings being passed along to the consumer in the form of pounds and pence.

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