Being one of the folks to receive their copy of Phoenix Wright: Trials and Tribulations directly from Capcom, this blogger found himself receiving the game a month late and without the plush figure bonus that had been promised (in retrospect, however, that probably is a good thing). And, what has Capcom done to correct this? They've issued out an apology.
Other than the usual "we're sorry" stuff, Capcom has offered to ship out the plush separately to those who've pre-ordered the game before 10/29. Also, they're providing a coupon good for 10% off (code: PWthanksyou) at their online store. If you want to read the full apology, head past the break.