Age of Conan's Jorgen Tharaldsen addresses game issues

Jon Wood from MMORPG.com recently interviewed Funcom's Product Director Jorgen Tharaldsen about some of the issues affecting gameplay in Age of Conan. The interview was primarily focused on customer service issues, and hopefully provides a good indicator as to how things are improving in AoC. Some of the key issues that Tharaldsen addressed include:

• Customer support frustrations expressed by players.

• Inability to log in to the game's official forums.

• Funcom's actions taken against exploiters.

• Poor game performance despite meeting required system specs.

• Server downtimes during peak hours.

• Limitations on number of players in certain instances.

• Increasing the number of GM's to handle the petition backlog.

Check out the interview over at MMORPG.com, where's there's quite a string of comments from the readers. Do you think Funcom is handling customer service issues properly (given that AoC had such a recent launch), or are they dropping the ball?