We had a chance to play with Research In Motion's upcoming BlackBerry Bold handset tonight, and we came away happily impressed. To start things off, the keyboard felt easy enough to use, at least easier than the 8830 we're often forced to use for work email. Gone are the sharp protrusions, replaced with a nice flat surface upon which to click.
Of note was the Bold's user interface. Menus are clean and easy to read (despite some strange icon choices, see below), and response time is about as quick as one could hope, especially compared to other phones out there that seem to struggle with their operating systems.