Not a surprise for those who have suffered from the issue, but a welcome admission nonetheless: Apple has now acknowledged that some recent MacBook Pro models contain faulty GeForce 8600M GT chips that cause video display problems. Dell and HP have already told customers similar stories.
In a support document posted yesterday, Apple testily admitted that while NVIDIA assured Apple that Mac computers were not affected, an internal investigation revealed three models of MacBook Pro indeed had problems.
Our own Cory Bohon wrote about his experience with (what he now believes to be) the same issue back in August.
The models affected were all manufactured between May 2007 and September 2008:
- MacBook Pro (17-Inch, 2.4GHz)
- MacBook Pro (15-Inch, 2.4/2.2GHz)
- MacBook Pro (Early 2008)
If your MacBook Pro is displaying distorted or scrambled video on the screen, or no video at all, you can take your computer to an Apple Authorized Service provider to have it repaired, free of charge. If you've already had your computer serviced for this issue, Apple may issue you a refund for the cost of the service. Free service is available to owners who bought their computer less than two years ago, even if the computer is out of warranty.
The problem is likely to cost NVIDIA up to $200 million to fix; this does not include the likely fallout from shareholder lawsuits alleging that the video-card manufacturer deliberately withheld information on the scope of the chip flaws.