Tipster vpr pointed our way to the forums where Blizzard poster Orlyla acknowledges the issue about Patch 3.0.2 removing the levels that could be granted from the Recruit-a-Friend program and says that the issue is being addressed by today's maintenance. It's a reassuring and appropriate response to the issue which makes up for Game Master Issuntril's initial unsympathetic "sorry for the inconvenience" remark.
As many of you readers pointed out in a related post, Blizzard could open themselves up to a potential class action lawsuit if the levels aren't restored. The free levels gained are part of the appeal of the Recruit-a-Friend program or product, and is one that I suspect really gets a lot of conversions. Of course, Orlyla is keeping his (or her... you never know with these Blizzard people...) fingers crossed, too, saying that the levels should be working fine once the servers are back up "if all goes well". As Dan pointed out a couple of times, all has not been going well in Azeroth lately.
I'm hoping to see this issue fixed, and even though some of you guys have expressed disapproval of the free levels feature, I personally think it's a great and much-needed way to reach the endgame quickly. I already have several 70s, I seriously don't want to go through the pain of leveling through the same zones all over again. Some people might enjoy that, but I don't. I just wish I actually had friends to recruit -- pretty much all of them already play the game!