While penning our Zune HD review, we were initially quite baffled by our inability to do much of anything with it after installing Microsoft's newest firmware update. Our concern had been properly kiboshed by assurances from the company that we'd gotten a fluke unit... and by the properly working replacement we received to finish the review with. Now, however, it seems as if we weren't alone in our glass cage of emotion, with gaggles of irate Zune HD users emerging from the woodwork in order to express their disappointment online. Hop on past the break for a video of the issues we were having, and if you're seeing something eerily similar on your own device, drop a vote / comment below.
[Thanks to everyone who sent this in]