He wrote a letter to Blizzard explaining his situation and is working vigorously to try and undo the ban, but is making very little progress. He bought the account, which was a mistake, but the account had a 70 rogue. He made a druid got him to 70, started a guild and we have all been raiding together for about a year and a half. We have grown incredibly close since he has created the guild and we just can't raid without him. The morale has been so low since all of this happened no one has wanted to raid.
He is emailing and calling Blizzard every day but is having no luck. Please help us! We have all opened tickets just to talk to the GMs about this hoping that someone would provide us with some kind of loophole. But we got nothing. I really hope that you would give me some advice.
Thank you very much for your time,
Hi, Paul. Your guild certainly has my sympathy. It can be crushing to lose a valuable raider and your guild leader in one fell swoop. No one in the guild asked for this, and no one could have predicted a ban after all this time.
Let me make a few points. First, spamming the GMs with tickets is not going to help the situation. The matter is between your GL and Blizzard, and only they can resolve this situation. I know you're all very upset about this outcome, but what you're doing is just a waste of time for everyone involved. The GMs don't determine Blizzard's policy. They only enforce it.
Unfortunately, that account and all the characters associated with it, in all likelihood, are gone. The fact that your GL leveled a different toon after he purchased the account is irrelevant. Purchased accounts get banned if Blizzard finds out about them. I have never heard about any purchased accounts being restored after a ban. Perhaps if your GL is persuasive or persistent enough, he might convince someone at Blizzard to relent. But I very much doubt that they will.
It would be counterproductive for Blizzard to restore anything from a purchased account. If Blizzard were to restore it, that would only encourage people to buy and sell accounts. Blizzard wants to discourage this practice as much as they can.
However, I also think that you may be overreacting to the loss of this account. Your GL may be the heart and soul of your guild and the best raid leader that you have. But you still have more than enough players to continue raiding without him. I'm sure it won't be the same. Someone else will have to step up for a while. To say this incident will "destroy" your guild doesn't sound like you have much faith in the membership. One of your officers needs to rally the troops and make sure that the guild continues to function in your GL's absence.
In the meantime, it's a simple matter for your GL to buy a new account and begin leveling a druid. Sure it sucks to start from scratch, especially without the heirloom item XP bonuses. But with Recruit-a-Friend, leveling will still be pretty quick. Members of the guild can donate gold and items to his new account to help him level as fast as possible.
By the time he's 80, Patch 3.2 will most likely be on live servers. He can gear up to Ulduar-level items just by grinding Heroics. It certainly won't be as good as the gear set that he had, but it will allow him to raid without being a complete waste of a slot. There's never been a better time during this expansion to start a new toon from scratch, particularly with the support of a guild behind you.
So, cheer up! Your GL can get back on his feet in a matter of weeks. And, this time, no one will have any reason to take the account away from him.
I decided to write this column mainly as a warning to other players, specifically other guild leaders and officers. If you bought your account, make no mistake: You can lose it at any time. You may think that Blizzard can never find out. But if you bought the account from a randon person on a Web site, you have no idea what they might do. They might contact Blizzard to get the account back, years after they sold it, not realizing that it will be banned instead. Just because you changed the information on it doesn't mean you're safe. All the gear that your guild has worked hard to earn will be lost.
If your purchased account is integral to your guild's success, I strongly recommend buying a new, "clean" account -- from Blizzard -- so that you have a backup plan. Now would be a great time to do so. Between expansions is even more ideal.
In the long run, the only safe bet is to make a full transition to a clean account. Level your own toons the way the game is intended to be played. Earn your toon and your gear. The alternatives are not worth the risks. Any purchased account can disappear in a heartbeat. Don't let your guild disappear along with it.