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Mozy fixes issue that affected Time Machine / Time Capsule users


Users of the MozyHome and MozyPro online backup services who also use Apple's Time Machine and a Time Capsule for onsite backups were dismayed to find last week that their Time Machine backups were not working. A bug in version 1.4.1 of the Mozy software caused Time Machine backups to Time Capsules and other network drives to pause, and then freeze up.

A user quoted on the Computerworld website last week noted that Time Machine would no longer mount his MacBook Pro's sparse bundle file while running Mozy offsite backups, and that he had to wipe the Time Machine backup in order to get the Time Machine / Time Capsule combination working again. The problem did not affect Mozy users who were backing up to a locally attached hard drive. Part of the issue was that Mozy was attempting to back up the large Time Machine sparse bundle files.

Engineers at Mozy's parent company, Decho, worked with Apple to gain resolution to the issue, and a fix was made available for download last Friday as version 1.4.3 of the Mac software for MozyHome and MozyPro.

[via Macworld and Computerworld]

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