Aion players is that bots litter the game's digital landscape, severely reducing the enjoyment of actual flesh-n-bones players. So we feel inclined to shout, "Good news, everybody!" at today's announcement by NCsoft that nearly 16,000 accounts have been banned during a recent unscheduled server reboot.
That's a huge number and certainly nothing to scoff about. This should hopefully alleviate much of the problem, at least temporarily -- and then future banhammers will likely come crashing down.
We hope nobody was caught in the crossfire with today's bans, but if you do find yourself without an Aion account to play and are 100% sure of your innocence, you can create a support ticket. Obviously, this isn't ideal if you're suddenly without your account, so with any luck there aren't any cases of mistakenly banned players.