Current T-Mobile customers having hard time upgrading to HTC HD2 (updated with statement)

Chris Ziegler
C. Ziegler|05.07.10

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Current T-Mobile customers having hard time upgrading to HTC HD2 (updated with statement)
First, the good news: T-Mobile's HD2 is in stock online and apparently at many corporate-owned retail locations. Now, the bad: the carrier seems to be putting these things on lockdown right now, only offering them to new customers signing up for a fresh contract. This is a tactic T-Mobile has applied in the past, so we're not terribly surprised to see them do it here, too -- but it's still a disappointment, especially considering that the phone has been out for a few weeks now. Just goes to show you that a net add is worth considerably more than a loyal customer is (particularly one who's still under contract), but in the meantime, might we recommend the iHTC HD2?

Update: We've received an official statement from T-Mobile on the matter, and it sounds like they're "giving priority to existing customers" with new inventory coming in. Sweet! Here's the full verbiage:
"T-Mobile understands the inventory challenges for the HTC HD2 and continues to work diligently in order to supply our customers with this highly popular product. As we receive additional inventory of the HTC HD2, we are giving priority to our existing customers. However, the demand for the device is still exceeding our supply.

Depending on the location, some T-Mobile retail stores may still have some HTC HD2 inventory available. We suggest that interested customers contact their local T-Mobile store via phone before visiting to see if they have the HTC HD2 available. If they do not have the HTC HD2 available, some stores are taking names and contact information, and will be able to notify customers once that location has product available."
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