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The Daily Grind: Warhammer Online's billing woes

Eliot Lefebvre

It started as innocently as any tale of this sort could possibly start, but Warhammer Online's latest problem has people up in arms, from veterans to those who've only played a few hours. And understandably so, since dozens of charges that overdraw your bank account are fairly universally seen as a bad thing. The MMO blogosphere has erupted with posts on the incident, and even Mythic Entertainment's attempts to calm the waters have left several people feeling unhappy (to put it mildly).

Billing issues happen with online purchases, but rarely of this magnitude, and rarely on the heels of a push to involve the community. It hasn't been an easy ride for Warhammer Online thus far, so we're curious to know what our readers think. Is this a death knell for the game, or just a really big mistake? Does it make you feel more nervous about giving away your payment information? Whether you play or not, what do you think would be fair compensation for those affected? Do you see this as a major lesson for the industry? On an issue like this, nearly everyone has an opinion, so we want to hear yours.

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