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Verizon dropped 10,000 emergency calls during January snowstorm in Maryland, FCC finds it 'alarming'

Vlad Savov
February 22, 2011
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Uh oh, Verizon's got itself into a bit of hot water with the old FCC. An outage during a snowstorm last month has reportedly resulted in a whopping 10,000 calls to 911 not being connected by the big red carrier. That would be bad enough in itself, but the less-than-pleased Communications Commission also notes that the emergency services that missed out on these calls were not alerted to the connectivity failure -- in fact, Maryland's Montgomery County officers were the ones to inform Verizon of the fault it was having, which was then promptly repaired within 15 minutes. The FCC is now curtly asking the network to check its entire footprint for similar vulnerabilities -- as the January events were apparently "not unique" -- and to propose remedial actions and monitoring systems to prevent it happening again.

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