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"Solid one-two punch": Trion responds to account hacks

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The saga of RIFT's account security woes continues, as Trion World's Scott Hartsman responded to the hacker attempts, reassuring fans curious about what steps were being taken to secure their accounts.

Citing "constant attacks" since the launch of RIFT that have impacted 1% of accounts, Hartsman said that the team is blocking hackers and botnets as quickly as they are identified, but that this will also be an ongoing process.

"Both the login fix and the Coin Lock addition have been doing their part in signficantly reducing overall incidents over the last 18 hours," Hartsman wrote. "Neither one is a silver bullet, but so far it is looking to be a solid one-two punch for the weekend."

According to his post, Trion will be hiring additional staff to tackle the problem, and is working on a "two-factor authentication" process for the future.

Hartsman also praised the efforts of the player who brought a serious log-in vulnerability to the team's attention. ZAM tracked down the player for an interview, who himself had his account hacked in early March. The player is an "ethical hacker" who owns a security software company and realized that these hacks were not the fault of the player, but an exploit that had been discovered.

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