Cox Brings More Ease and Convenience to Customers With New Mobile App
Customers can schedule DVR recordings, check home voice mails and view TV listings
ATLANTA, March 18, 2011 /PRNewswire/ -- In today's busy world, Cox Communications is making it even easier to access entertainment and communication services from any location with new, easy-to-use features available to customers. Cox has launched Cox Mobile Connect, the company's new iPad®, iPhone® and Android™ app, giving Cox Advanced TV and Telephone customers the ability to control and manage Cox DVR and Telephone services, including:
Schedule recordings "on-the-fly," anytime, anywhere
View TV listings and home call logs
Check voice mails and manage home phone call settings while away from home and PC
Get help with common support issues instantly
Receive weather alerts and school closings
Easy access to Cox Communications' Facebook page
"Our customers are seeking more ways to access their Cox services," said Philip Nutsugah, Cox's vice president of product strategy and management. "Our new app, Cox Mobile Connect, gives our customers more ways to manage their Cox services when away from the home."
Available for iPad, iPhone and Android users, Cox Mobile Connect can be downloaded for free at the Apple App Store or Android Market. Customers in select markets without a smart phone can access Remote Guide Access to program their DVR from a browser on the web or on any data capable mobile device. Customers simply log onto cox.com/mydvr and follow the instructions to program their DVR with Remote Guide Access. Customers do not need to be a Cox High Speed Internet subscriber to program via the web, however, customers must have a cox.net email to program via a mobile browser.
About Cox Communications:
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and wireless services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves more than 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising. Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; for six years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity, and the company holds a perfect score in the Human Rights Campaign's Corporate Equality Index. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com
*DVR functionality is currently available in:
-Orange County, Palos Verdes, & San Diego, California
-Las Vegas, Nevada
-Hampton Roads, Virginia
Additional areas will be supported soon.
SOURCE Cox Communications