various downloadable content issues faced by purchasers of Batman: Arkham City. Or, more precisely, Warner is asking customers to take steps -- five of them, actually. Alright, six if you include having to contact customer service in the first place.
A Joystiq tipster by the name of Michel contacted customer service, and was told to provide the following:
- A dated proof of purchase (receipt, invoice) showing the purchase of a NEW copy of the game (not a rented or used copy, nor a copy purchased from eBay)
- Your gamertag for Xbox Live, or your profile for the PSN
- Your email address
- A scan or digital picture of the package and game disc(s)
- A scan or digital picture of the code sheet (both sides).