OK, now that the angry
Star Wars: The Old Republic lynch mob has read the opening paragraph and moved on to the comment section, you and I can discuss the unfortunate way that
ZeniMax is developing and publicizing
The Elder Scrolls Online. Hey, while we're at it, let's talk about the way ZeniMax is appropriating
BioWare's culture of MMO indifference.
When I went to E3 last month, I stopped by the giant
Bethesda booth. I sat (well, actually I stood) through
Matt Firor's yawn-inducing 30-minute demo, which included some combat footage and a bunch of marketing friendly talking points. And after that was over, I sought out the ZeniMax and
Bethesda reps in attendance in the hopes of scoring a one-on-one interview that might cut through the layer of stubborn PR that has surrounded this title since its announcement.
I was denied, of course, because as Massively managing editor
Bree Royce opined a
few weeks ago, ZeniMax isn't really targeting our audience in its
TESO marketing push. Our readership basically consists of pre-existing MMORPG fans, while
TESO seems to be aimed at folks who think
Elder Scrolls sounds cool but who don't really have the time to play a sprawling, non-linear sandbox.
If this sounds familiar, it's because a similar tactic was employed by BioWare during the run-up to
SWTOR's launch. BioWare spent absurd amounts of time and money to create what is essentially a sequel to
Knights of the Old Republic (or 10 sequels,
whatever). It tacked on some PvP, a handful of dungeons, and a sub fee, and it marketed the resulting concoction as an MMO.
Nearly two million consumers bought it hook, line, and sinker, while those of us who
openly wondered about BioWare's inclination or ability to deliver a virtual world and grandiose post-launch content promises are still wondering almost eight months later.
ZeniMax is treading this same path with
TESO, and while at first I chalked it up to tone-deaf developers, I've since realized that it's more like business-related common sense. I don't envy
TESO's devs, let me tell you. As I've said before, the game probably seemed like a good idea
back in 2007. Now, though, the reason it's being met with eyerolls, yawns, and outright hostility in the MMO community is because we've seen all this before, both the product and the marketing tactics.
The same was true of
SWTOR, but most of us overlooked that because, you know,
Star Wars. BioWare had a certain arrogance about it all through the lead-up to
TOR's launch. We know what people want, the company intimated, and this was really code for "we have a can't-miss IP that will sell no matter what we do." And so the firm chose the easiest path and attempted to make that fact more palatable with voiceovers and multiple you-are-the-one storylines. ZeniMax is following suit, albeit with a bit more obstinance.
Witness Firor's "
making an MMO is making an MMO" comments as well as his myopic
we're-unapologetic-about-our-MMO refrain.
This is how you make one kind of MMO, certainly. As
SWTOR is showing us, though, it's not necessarily how you make an MMO that has staying power. MMORPGs are in fact much more ambitious than quest grinders with 200-player PvP. MMORPGs are worlds. They have real economies. They grow and change based on player action (and by player action, I don't mean capture objectives that continually reset or get passed around more often than a hookah in a Big State University dorm room).
MMOs are home to millions of gamers who want something besides a single-player story ported over from a single-player franchise for the purposes of recurring revenue. They want something worth logging into for years at a time, not something they can already get in offline games that don't feature continual costs.
So it's no accident that ZeniMax is aping BioWare by steering its marketing efforts away from MMO players -- MMO players generally know what's up when it comes to retreads and wasted potential. Single-player gamers don't necessarily know anything about MMOs, and ZeniMax is counting heavily on that to sell copies of
TESO.
Why do you think that the company revealed
TESO to the world on a
gaming site that isn't known for its MMO expertise? And why do you think ZeniMax hasn't exactly jumped at the chance to talk to actual MMO press outlets? Could it be, as Bree hypothesized, that the marketing types think they already have us in the bag? That may be part of it, but I think they also know that some of us won't necessarily buy what they're selling, and so the return on their advertising campaign investment is better spent going after a new audience.
Ultimately, it is still early, and we won't be able to draw any definitive conclusions about
TESO until ZeniMax deigns to actually show us some extended gameplay. But what the company has shown us, and what it has said in the process, is indicative of yet another MMO studio bent on spinning regression as forward progress.
Everyone has opinions, and The Soapbox is how we indulge ours. Join the Massively writers every Tuesday as we take turns atop our very own soapbox to deliver unfettered editorials a bit outside our normal purviews. Think we're spot on -- or out of our minds? Let us know in the comments!
