Bastion -- a game only available digitally for both Xbox 360 and PC.
But "shagnasty's" internet connection while stationed in Afghanistan is ... let's call it less than ideal. "My internet connection is disgustingly slow and it costs so much that it seems like price gouging," he wrote. And despite his best efforts to snag Bastion via both Direct2Drive and Steam, he was rebuffed at both stops. Rather than give up, however, he decided to shoot an email to Supergiant and see if the studio had plans to release a retail version of the game at some point.
Supergiant isn't a big studio by any means. Beyond creative director Greg Kasavin, six other folks can refer to themselves as full-time Supergiant-ers. So when the Air Force officer emailed what he expected to be customer support, he actually got a direct response from the aforementioned studio head, Greg Kasavin.