Diablo 3. In the statement, Morhaime addresses the game's launch, noting that it had both positive and negative elements. Blizzard, he admits, was not prepared for Diablo 3's staggering launch numbers – to which players locked out during the initial server problems can attest.
Morhaime notes that Blizzard "looked at historical sales for Blizzard games and other top-selling PC games and watched preorder numbers" to the server requirements at launch, even going so far as to add further server capacity beyond its estimates. Still, says Morhaime, it wasn't enough, noting that "we've never gone from 0 to more than 6 million players across multiple continents within a few days with a brand-new game." He adds that Blizzard will strive to do better with future releases.