US Cellular to reintroduce contracts for existing customer upgrades

Alexis Santos
A. Santos|07.16.13

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Alexis Santos
July 16, 2013 11:15 PM
US Cellular to reintroduce contracts for existing customer upgrades

Snagging a subsidized phone after completing a two-year contract with US Cellular has meant not having to ink another 24-month commitment, but it looks like that's about to change. We've gotten wind from an internal source that the firm will return to its old ways, requiring existing Belief Plan customers angling for discounted hardware to hitch their wagon to the carrier for an additional two trips around the sun. These changes aren't slated to take effect until July 27th, so we recommend pulling the trigger on that upgrade you've been eyeing before then.

Update: We've just received a statement from US Cellular confirming the changes. Head past the break to read it in full.

[Thanks, Anonymous]

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At U.S. Cellular, we are continually evaluating the entire experience we offer to our customers. Beginning later this month, all customers will be required to sign a 2-year contract when purchasing a subsidized device. In addition, a restocking fee of $35 will be introduced as an update to the 15-Day Excellence Guarantee policy and will be charged when a customer returns a device during the 15-day time period. These changes will allow us to invest in improving our customer experience and offering new products and services to our customers.

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