Latest in Carrier

Image credit:

US Cellular to reintroduce contracts for existing customer upgrades

Alexis Santos
07.16.13
Share
Tweet
Share

Sponsored Links

Snagging a subsidized phone after completing a two-year contract with US Cellular has meant not having to ink another 24-month commitment, but it looks like that's about to change. We've gotten wind from an internal source that the firm will return to its old ways, requiring existing Belief Plan customers angling for discounted hardware to hitch their wagon to the carrier for an additional two trips around the sun. These changes aren't slated to take effect until July 27th, so we recommend pulling the trigger on that upgrade you've been eyeing before then.

Update: We've just received a statement from US Cellular confirming the changes. Head past the break to read it in full.

[Thanks, Anonymous]

At U.S. Cellular, we are continually evaluating the entire experience we offer to our customers. Beginning later this month, all customers will be required to sign a 2-year contract when purchasing a subsidized device. In addition, a restocking fee of $35 will be introduced as an update to the 15-Day Excellence Guarantee policy and will be charged when a customer returns a device during the 15-day time period. These changes will allow us to invest in improving our customer experience and offering new products and services to our customers.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share

Popular on Engadget

Waymo’s fifth-generation Driver can peek around blind spots

Waymo’s fifth-generation Driver can peek around blind spots

View
Volkswagen confirms that its first crossover EV will be the ID.4

Volkswagen confirms that its first crossover EV will be the ID.4

View
'iPhone SE 2020' rumored to launch soon

'iPhone SE 2020' rumored to launch soon

View
NASA successfully deploys the James Webb Telescope's enormous mirror

NASA successfully deploys the James Webb Telescope's enormous mirror

View
Sony indefinitely delays ‘The Last of Us Part II’

Sony indefinitely delays ‘The Last of Us Part II’

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr