Latest in Gaming

Image credit:

Good Old Games now offers money back guarantee for games you can't run

Sean Buckley, @seaniccus
December 9, 2013
Share
Tweet
Share

Sponsored Links

For all the convenience digital games sales have brought us, they've come at the cost of the return policy. Buy a downloadable title you don't like? Tough noogies, kid - no take-backs. Well, unless you bought from Good Old Games. To help stem customer concern that a given title might not run on their computer, GOG has implemented a new money back guarantee that promises a full refund for any unplayable game. The caveat, of course, is you have to try: the team's support group pledges to do everything in its power to get its catalog's game running on your computer. If it can't, you get your cash back. Easy.

Perhaps more notable, is the 14-day return policy it's attaching to any PC game the user hasn't downloaded. Sure, two weeks of leeway is kind of a standard, but for digital distribution services it's also a little unprecedented. Steam only offers refunds on pre-orders, and only if the request is processed before the game is released. Origin's policy is a little more forgiving, and gives gamers 24 hours (after a game is first launched) to let buyers remorse set in, or up to a week if the game is unplayed. Comparatively, 14 days almost seems generous. It's not a groundbreaking reform of digital purchase refunds, but at least it's a start - check out the company's announcement video after the break.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share

Popular on Engadget

Samsung's newest watches can now take ECG readings in the US

Samsung's newest watches can now take ECG readings in the US

View
NVIDIA apologizes for RTX 3090 pre-orders before they even begin

NVIDIA apologizes for RTX 3090 pre-orders before they even begin

View
Microsoft is releasing a non-subscription Office suite in 2021

Microsoft is releasing a non-subscription Office suite in 2021

View
Amazon Fire TV Stick Lite leaks ahead of tomorrow's hardware event

Amazon Fire TV Stick Lite leaks ahead of tomorrow's hardware event

View
'Among Us' developers cancel sequel plans, focus on their new/old smash hit

'Among Us' developers cancel sequel plans, focus on their new/old smash hit

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr