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Hello Games not insured for flood damage, Microsoft's Phil Spencer 'going to look into' situation

S. Prell, @SamPrell

Hello Games, the studio behind surprise VGX 2013 hit No Man's Sky, continued their run of bad luck this week. The company announced via Twitter that insurance won't be covering damages the studio sustained during a Christmas Eve flood.

"BAD NEWS! Had a 'hilarious' call with insurer yesterday. Small print is if you are in a flood risk zone, you are not insured for flooding :(" the tweet reads. Another tweet, timestamped 13 minutes later, tried to find the silver lining: "On a brighter note, no insurance means we can just wade in and start setting things straight! Hello Games assemble!"

The studio has received many tweets of support and well-wishes, and the situation has not gone unnoticed by bigger companies. When Corporate VP of Microsoft Studios Phil Spencer was asked by a Twitter user if he could "spread some cheer" to Hello Games, Spencer responded that he was "going to look into it." Hello Games has not announced any external funding, corporate or otherwise, that would cover the flood damage.

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