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ArenaNet responds to Guild Wars 2 feature pack complaints

This is an allegory.

The second feature pack for Guild Wars 2 has received a somewhat cooler reception than the first one; the changes to leveling and unlocking abilities, for example, have irritated several players rolling up new characters in a stable of alts. Director Colin Johanson recently took the opportunity to address player feedback on the game's official forums, starting by noting that both bugs and misinformation are known issues that are being fixed as quickly as possible.

Johanson goes on to explain that the changes have been aimed at making the leveling experience feel more rewarding for players at all skill and experience levels, and testing supports the altered model. Despite that, the team is keeping a close eye on feedback and metrics, and if it turns out that the changes are harmful, they can be iterated upon and changed. If you're one of the people less than thrilled with these alterations, it's probably a welcome sign that the director is paying attention.