In a press release, the European Commission outlined the four consumer-raised issues that will be discussed in detail at the meeting:
- Games advertised as "free" should not mislead consumers about the true costs involved;
- Games should not contain direct exhortations to children to buy items in a game or to persuade an adult to buy items for them;
- Consumers should be adequately informed about the payment arrangements and purchases should not be debited through default settings without consumers' explicit consent;
- Traders should provide an email address so that consumers can contact them in case of queries or complaints.