Latest in Comcast

Image credit:

Comcast's customer losses are slowing, which is no surprise since it's so hard to leave

Richard Lawler, @Rjcc
July 22, 2014
11 Shares
Share
Tweet
Share

Sponsored Links

Even as cable giant Comcast tries to get bigger by absorbing Time Warner Cable, its own revenue grew in the last quarter to $16.8 billion, up 3.5 percent from last year, and net income hit $1.99 billion. The most important number for a subscription business though is how many customers it has, and through a traditionally slow quarter, it managed to slow the loss of total "customer relationships" to 25,000 from 66,000 for the same period last year -- although my friend Ryan Block recently found out how difficult ending that relationship can be. More of the customers that remain are picking up internet and phone services, as it has over 21 million high speed internet subscribers alone. You can check out the numbers yourself right here, I'll be tuning in for the earnings call in a few minutes to find out if it has any new response to the recent customer service controversy, net neutrality and its battle with Netflix, or an update on the $45 billion TWC acquisition.

[Image credit: Associated Press]

In this article: comcast, earnings, financials, hdpostcross
All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
11 Shares
Share
Tweet
Share

Popular on Engadget

Engadget's 2020 Back-to-School Guide

Engadget's 2020 Back-to-School Guide

View
Disney has no idea what it's doing with 'Mulan'

Disney has no idea what it's doing with 'Mulan'

View
Instagram 'bug' heavily favored Trump content over Biden for months

Instagram 'bug' heavily favored Trump content over Biden for months

View
Facebook removes Trump post for 'harmful COVID misinformation'

Facebook removes Trump post for 'harmful COVID misinformation'

View
Google's PIN-encrypted Android 'Safe Folder' protects crucial documents

Google's PIN-encrypted Android 'Safe Folder' protects crucial documents

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr