RIFT is busy. There are a lot of villains all across Telara, after all, and let's not forget those rifts opening up all the time. So instead of having to help another random NPC find a missing coat, wouldn't it be nice to just have some of the NPCs you've met solve problems for you? Good news, then, because the Minion system being added with the game's Nightmare Tide expansion will allow you to do just that.
Minions come from a variety of sources across Telara, and they can be dispatched on a variety of different missions. Once they've completed their tasks, they'll return with a variety of rewards including crafting items and dimensional rewards. Minions can only be sent on so many missions before they need a break, though, so a player won't be able to do everything with just a handful of loyal troops. Check out the full preview for a bit more insight into the upcoming system.