Latest in Fcc

Image credit:

FCC: Telcos can block robocalls and spam texts for you

72 Shares
Share
Tweet
Share
Save

Sponsored Links

The Federal Communications Commission has just made it clear that customers can ask carriers to block illegal robocalls and spam messages for them -- and that telcos can legally do so. In a 3-2 vote, the commission has passed a proposal that makes it perfectly legal to stop automated calls before they reach consumers. Some phone companies apparently tell subscribers and industry watchdogs that they can't do anything about the problem, because they're required to connect every call. With the new rules in place, they can't use that as a reason anymore, but it's still up to them whether or not to fulfill a customer's request. They're not actually obligated to put a stop to automated calls whenever someone asks them, (and we'll bet a lot of people will, because nobody likes getting them) even if the technology already exists for wireless carriers.

Back in 2013, the Federal Trade Commission, fed up with being buried in complaints, launched the $50,000 Robocall Challenge. That gave rise to Nomorobo, which you can download and set up right now, as well as a Google technology that can detect caller ID spoofing used by notorious scammers and spam callers like "Rachel from card services." According to the FCC, automated calls remain a huge issue to this day: it recorded 215,000 complaints in 2014 alone, not including those sent to the FTC. In fact, when FCC Chairman Tom Wheeler voted in favor of the rule changes, he begged phone companies to "please start letting [their] consumers request to have robocalls blocked."

[Image credit: lamont_cranston/Flickr]

Source: FCC
Coverage: Consumerist, NBC News
In this article: FCC, mobilepostcross, robocalls
All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
72 Shares
Share
Tweet
Share
Save

Popular on Engadget

The 2019 Engadget Holiday Gift Guide

The 2019 Engadget Holiday Gift Guide

View
AT&T will bring real 5G to millions of customers this year

AT&T will bring real 5G to millions of customers this year

View
Tesla's electric ATV matches well with the Cybertruck

Tesla's electric ATV matches well with the Cybertruck

View
Tesla unveils its Cybertruck, with a price starting at $39,900

Tesla unveils its Cybertruck, with a price starting at $39,900

View
Lotus puts its electric Evija hypercar prototype on the track

Lotus puts its electric Evija hypercar prototype on the track

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr