Latest in Personal computing

Image credit:

Microsoft adds QR codes to tell users why their system crashed

The Blue Screen of Death has never been so informative.
1 Shares
Share
Tweet
Share
Save

Sponsored Links

Microsoft announced that it will begin implementing QR codes on its error screens to better explain to users why their systems have crashed. Apparently the frowny emoji wasn't fully conveying the information that users required. So rather than spitting out a code like "BAD_SYSTEM_CONFIG_INFO" or "KERNEL_DATA_INPAGE_ERROR" the dreaded Blue Screen of Death will instead display a scannable code that links to an explainer page. Presumably, the user would use a secondary mobile device to scan that code and receive more streamlined support from customer service.

The system hasn't gone live yet, which could explain the current, generic QR landing page. Hopefully Microsoft will tailor those landing pages to the specific stop code that the user is seeing before rolling it out to all users.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
1 Shares
Share
Tweet
Share
Save

Popular on Engadget

US will reportedly give Huawei another temporary reprieve

US will reportedly give Huawei another temporary reprieve

View
Beto O'Rourke wants to hold internet companies liable for hate speech

Beto O'Rourke wants to hold internet companies liable for hate speech

View
The next Apple Watch may come in titanium and ceramic models

The next Apple Watch may come in titanium and ceramic models

View
Behind the wheel of VW’s electric dune buggy prototype

Behind the wheel of VW’s electric dune buggy prototype

View
The Morning After: The struggles of Formula 1's underdogs

The Morning After: The struggles of Formula 1's underdogs

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr