Latest in Gear

Image credit: Engadget

PS4 owners say malicious messages are crashing their consoles

It's a familiar mobile attack brought to the gaming world.
1495 Shares
Share
Tweet
Share
Save

Sponsored Links

Engadget

Malicious message crashes aren't just for smartphones, it seems. Numerous PS4 owners have reported receiving PSN messages where an unrecognized character effectively bricks their consoles, making them crash and leaving them unable to start properly. And deleting any rogue messages (typically by leaving the conversation in the PS Messages mobile app) isn't enough by itself -- you have to either rebuild the database in Safe Mode or factory reset the system.

You can eliminate the chance of a hostile message by going into your settings (either in the console or the PS Messages app), visiting account management, and then changing your privacy settings so that messages are either limited to friends or switched off.

We've asked Sony for comment. The company can likely address this with a software update, and it's relatively easy to protect yourself in the meantime. However, there's little doubt that the consequences are serious. Most phone-oriented bugs are troublesome, but won't necessarily prevent you from using your other apps on your device. Here, a prankster is rendering your PS4 effectively inoperable until you walk through some painstaking troubleshooting steps.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
1495 Shares
Share
Tweet
Share
Save

Popular on Engadget

Engadget's 2019 Back-to-School Guide

Engadget's 2019 Back-to-School Guide

View
Canon leaks its EOS 90D DSLR and mirrorless EOS M6 Mark II cameras

Canon leaks its EOS 90D DSLR and mirrorless EOS M6 Mark II cameras

View
Watch the Google Stadia event in 10 minutes

Watch the Google Stadia event in 10 minutes

View
HP's latest gaming headset delivers active cooling, noise cancellation

HP's latest gaming headset delivers active cooling, noise cancellation

View
Samsung's 32-inch Space Gaming Monitor makes room for your PC

Samsung's 32-inch Space Gaming Monitor makes room for your PC

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr