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GameStop's new CEO is expected to lead a major overhaul

The company is planning to shift toward creating "cultural experiences" for gamers.
Bloomberg via Getty Images
Bloomberg via Getty Images
AJ Dellinger
AJ Dellinger|@ajdell|March 21, 2019 6:46 PM

GameStop announced today that it is naming George Sherman as its new chief executive officer. The former head of Verizon retailer Victra has served as an executive at Advance Auto Parts, Best Buy Services, Home Depot and Target. He'll be charged with overseeing a changing business model for the brick and mortar game retailer that has been in financial trouble in recent years.

In a statement, Sherman acknowledged GameStop will have to undergo some major changes to stay relevant in a market that has increasingly gone digital. "I bring significant experience working with other retailers that have undergone large, successful transformations," he said, suggesting that he expects similar changes at GameStop.

According to VentureBeat, sources familiar with the company say Sherman's hiring is part of the company's "GameStop 2.0" plan that will shift the company from a retailer to a "cultural experience." The company reportedly plans to focus on membership programs that encourage trade-ins and purchases of pre-owned games. GamesSop may also explore turning stores into an environment in which gamers can come in, hang out, and try out games before buying them.

GameStop has undergone quite a bit of turmoil in recent years. Digital marketplaces like Steam and the recently launched Epic Games Store have cut into the company's business. GameStop shut down 150 of its retail stores in 2017 and rumors of a buyout started bubbling up last year.

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GameStop's new CEO is expected to lead a major overhaul