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'Anthem' VIP demo gets off to a rough start

For players who can start the game at all.
Richard Lawler, @Rjcc
01.25.19 in AV
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'Anthem' infinite loading screen Richard Lawler / Engadget

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The "VIP" demo period for EA's Destiny-like online shooter Anthem started at noon ET today and almost immediately ran into gamestopping issues. Despite being limited to invited users and those who had pre-ordered, it faced severe capacity issues and connection problems that eventually impacted all of EA's online services this afternoon.

Login issues across EA's services have been mostly resolved, and according to the company, players on PC and PS4 should be able to access the demo now without any issue -- if you can't try restarting the game and logging in again. However, a spokesperson tells Engadget "Our team is still working on fixes for some of the issues we're seeing on Xbox One," where many players are getting stuck at the loading screen above.

For those who did get in, the problems didn't start there, with disconnections and crashes. However, many people are playing right now, and streams of the demo currently make it the third-most viewed game on Twitch. An open demo is supposed to be available on February 1st -- we'll see if the servers hold up better then.

Update: A new EA support page covering the Day 1 issues said that connectivity on Xbox One should be improved, and advises anyone still seeing issues to restart their console.

Update 2 (1/26): If you were hoping EA would give players something for their trouble, then congratulations, there will be an additional new vinyl available at launch for those who played this weekend. And that's it. Otherwise, BioWare's Head of Live Service Chad Robertson acknowledged that the launch of this demo "did not go exactly as we planned," while offering some explanations and talking about fixes that could roll out now or may wait until next weekend's open demo.

Source: EA
In this article: Anthem, av, Bioware, demo, EA, gaming
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