About Engadget

FAQ

General

What is Engadget?

Engadget is the original home for technology news and reviews. Since our founding in 2004, we’ve grown from an exhaustive source for consumer tech news to a global multimedia organization covering the intersection of technology, gaming and entertainment. Today Engadget hosts the archives and expertise of early digital publishing players like Joystiq, Tuaw and Gdgt, and produces the internet’s most compelling videos, reviews, features and breaking news about the people, products and ideas shaping our world. 

After 13 years in the game, we’re leveraging our history to bring the future into focus. 

How do I get in touch with Engadget?

Our "About" page includes email addresses and Twitter handles for Engadget's editorial staff, with a general contact form listed at the top of the page. We do read every message sent our way, but due to the volume of emails we receive, we can't respond to all of them. Rest assured, if you have something important to tell us, we're listening, and we'll always keep the identity of our sources a secret if it's anonymity you crave.

How do you choose which stories to cover?

Engadget is, at its heart, a publication written by and for people interested in tech. We are just as interested in gadgets as we were when we first launched in 2004, but since then our interests have expanded to include software, services, robots, AI, virtual reality, gaming and entertainment. If it’s a story about technology and has the potential to have an impact on our readers, we cover it.

Do companies pay you to review their products? Do you keep the gadgets you review?

Engadget has a strict policy against advertorial and keeping review units. When companies provide us devices to review, we always return them. Further, Engadget does not accept free travel to press events or gifts of any kind. Our editorial is not for sale, and never will be.

Will you review my product?

Maybe. Engadget takes pride in its hardware and software reviews, and we always love hearing about new products. Be warned, though, that our reviews team is very selective. It’s not just that we have discerning tastes; there are only a few of us, which means we have to be very choosy about what we cover. Though we welcome pitches on possible reviews, we can’t promise we’ll be able to review your product. Also, if you don’t hear back from us, please don’t take it personally; due to the volume of pitches we receive, it’s not feasible for us to respond to each message. If we are interested, we will be in touch. 

Are you hiring?

Sometimes! When we have a full-time opening, we’ll post it on our parent company’s careers site: http://www.aol-careers.com/careers/search-open-positions. For freelance or part-time openings, we’re more likely to put up a post on Engadget. Either way, you can be sure to hear about opportunities on Engadget’s official social media accounts.

Since [insert company here] pays to advertise on Engadget, does that mean that Engadget's biased in its coverage of that company?

Engadget is owned by a parent company (AOL) that handles the ad sales on the site. Engadget's editorial staff doesn't take part in selling ad space in any way. We have no contact or control over the ads here, save for the fact that we tell our sales team to try and keep ads off the site that we think are bad for the reader experience. In other words, our editorial staff and the ad-sales team are completely separate entities. What’s more, our editors do not buy individual stocks in any tech companies. To be clear: No one who writes for Engadget is on the take!

Can I reprint Engadget articles?

Engadget content is available for repurposing through PARS International Corporation. Visit engadgetreprints.com for more information.

Comments

How do I comment?

At the end of every post, you’ll see a comment box with the words “Add a comment…” Clicking on this box -- or on the gray “Login” button in the top banner of any Engadget.com page -- will produce a pop-up box that allows you to register or sign in to comment with an email address or with your Facebook account. This login will also allow you to submit user reviews for any gadget that has a product page.

Why do I have to register to comment?

We are constantly working on improving our comment system and making the Engadget community better, and the best way to keep our comment section free of spammers and trolls is to require members to register. We need you to create a profile in our system because we want you to be a member of our community.You should know your account information is not harvested -- we hate spam (please see our privacy policy), and we never, EVER share that info with outside parties. Your information is completely private. You won't get random emails, wall posts, tweets or be put on any lists -- and that's a promise.

Please know that your account information is not harvested; we never share that information with outside parties. Your information is completely private. Also, heads up: Our comment system will email you alerts when someone likes or responds to one of your comments. If you like, though, you can turn this off in your account settings.

I forgot my username/password. What do I do?

Click the “Forgot username or password?” button that appears in the login pop-up box, located below the password field. Then enter your email address. You should receive an email with a link and instructions on resetting your password. 

Why was my comment removed?

There are several reasons this might happen, but here are some of the most common ones:
Your comment is spam or attempting to sell something.
Your comment contains a word on our banned-word list and was removed by our filter.
Your comment contains a swear word, name-calling or is a personal attack on a user or on an editor (we have feelings, too). 
Your comment is racist, sexist, homophobic, ageist, ableist, rude, obscene or offensive enough to provoke this reaction:
We also reserve the right to remove comments that are disruptive, off-topic or trolling.If you create a history of trolling or other offensive behavior, we'll just ban your account. That means that your username, email, and potentially IP address will be barred from our system, and you'll no longer be able to comment on Engadget.

Isn't deleting comments censorship?

Commenting on Engadget is not a right passed down to you by the US Constitution, nor is our comment section a public forum in which you can say anything with impunity. If the entire internet is the Wild Wild West, then the Engadget comment section is our saloon -- and it is entirely within our rights to lay down the law inside our establishment.

Engadget -- along with our parent company, AOL -- maintains a comment section in order to further discussion of the stories and topics we cover, engage and inform our readers and create a community amongst our fans, readers and staff. Engadget is a news site and a private business, and has rules and guidelines for participating in the community. We work hard to keep the comment section a fun, engaging experience for all our readers, which requires moderation and sometimes deletion of comments. Our staff will not delete comments without good reason, but deletions are always at our discretion.

My username and password aren't working even though I know they are correct. What gives?

Have you created an account with our system recently? If you haven’t commented in a while, your login might be associated with an older commenting system, which means you’ll need to create a new account. It’s also possible that you’ve been banned from commenting for one of the reasons mentioned above. If you are experiencing a problem with the system or believe you have been unfairly banned, head over to the “Contact Us” page to let us know.

I've found a comment in a post that I find offensive, what can I do?

You can report an offensive comment by clicking the “Report” button, which is located in the drop-down menu in the upper-right of the comment. Our moderators will then be notified. We look at all flagged and reported comments, and delete when we decide it’s necessary. 

We strongly discourage you from engaging with offenders, “troll baiting,” trying to “school” them or starting a flame war. It almost never improves the situation. Indeed, comment threads consisting of personal insults will be deleted. If you want to throw down and have a fight, take it outside (our comment section). 
 

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