Snapchat is back online after outage (updated)

Some users were unable to send snaps for a couple of hours.

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Kris Holt
October 13th, 2021
A 3D printed Snapchat logo is seen through broken glass in this illustration taken November 7, 2017. REUTERS/Dado Ruvic/Illustration
Dado Ruvic / Reuters

Snapchat is back online after some users had problems with the app this morning, with several noting on Twitter that they were unable to send snaps. In a tweet posted at 7:29AM ET, Snap said it it was looking into the problem and, at 10:31AM ET, the company said the issue was fixed. All systems should now be back online.

Outage reports from users skyrocketed on Down Detector just before 7AM ET before tapering off somewhat at around 9:30AM. A heat map indicated that reports were coming in from across the US. A Snap spokesperson told Engadget that not all users were affected.

This is the latest big outage to affect a major social media service over the last week or so. Facebook, Instagram and WhatsApp were down for more than six hours on October 4th. Facebook blamed the outage on a "faulty configuration change" that caused havoc with the DNS servers. Facebook's apps went down yet again for a couple of hours last Friday. Twitter, meanwhile, briefly had issues of its own on Tuesday evening, with tweets not loading for some users for a spell.

Update 10/13 10:45AM ET: Snapchat is up and running again.

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