AppleTimeCapsule
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Updated Time Capsule opened, server-grade hard drive nowhere to be found?
Well, fancy that -- a teardown of last week's refreshed Time Capsule has revealed a regular, non-enterprise drive lurking within. Curious, as Cupertino's website lists a "Serial ATA server-grade hard disk" as standard equipment on the device's official spec sheet. It's generally assumed that for a drive model to be qualified as "enterprise," it must sustain a mean time between failure -- MTBF for short -- in excess of one million hours. So what's the MTBF for the Western Digital's WD20EARS (Caviar Green) in HardMac's Time Capsule? Conveniently, the hard drive maker wouldn't say. Of course, we guess the definition here is up for interpretation, but given past experiences with the wireless backup gizmo, we'd certainly hope this improved revision fares better.
Apple issuing free repairs or replacements of wonky 2008 Time Capsules
It takes quite a lot to get Apple (or any of the other big timers) to swallow its pride and admit a faulty product, but the random deaths of its Time Capsules seem to have fit that bill. Of course, in classic corporate fashion, we're not told that there's a problem at all, but if you bought one of the earliest batches of Time Capsules -- between February and June 2008 -- and it has since suffered a fatal malfunction, you may now be entitled to a free repair or replacement. This new coverage is also being extended to people who've already had to pay to deal with a less than reliable Capsule; they'll get full refunds of their money, but we doubt their hearts will heal that quickly, and let's not even talk about the lost data that was supposed to be getting backed up on the thing.
Are some Apple Time Capsules locking themselves up for good?
A backup device that's not reliable is what some may consider a "very bad thing," but that's just the charge that a sizable number of users have been leveling at Apple's Time Capsule as of late, and the complaints aren't showing any signs of letting up. What's worse is that the problem being reported doesn't appear to be related to a firmware or software update, or some other configuration issues, but rather that the Time Capsules "just die" randomly -- most after a year or more. Judging from the reports on the official Apple forums, it also seems that folks are having hit and miss results getting Apple to fix or replace their Time Capsule, with some apparently able to get an out-of-warranty replacement and others faced with a $500 bill. So, has your Time Capsule bitten the dust? Let us know in comments.[Thanks, Michael]
