account-issues

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  • TERA reveals launch trailers, provides update on account errors

    by 
    Matt Daniel
    Matt Daniel
    05.01.2012

    Today is a fateful day for Arboreans everywhere, as En Masse Entertainment's spankin'-new action-based MMO, TERA, is officially live. In celebration of the momentous occasion, the studio has released a shiny launch trailer for existing fans and potential players alike to feast their eyes upon. As one might expect from the game that coined the terms "big-ass monster" and "real action combat," the trailer is essentially a series of scenes of ass-kicking set to some suitably epic music, offering players a glimpse at the fast-paced combat they can expect from the title. In addition to the launch trailer, the studio has posted the two final race videos; we've included all three after the cut. But of course, MMO launch days are always fraught with at least a few issues, and TERA's launch is no different. Many players are experiencing errors that are keeping them from getting into and enjoying the game, but En Masse tells those players to rest assured that the team is "actively working to resolve them." Players experiencing those issues should keep an eye on the official TERA site as well as the game's Twitter and Facebook pages, as any updates to the situation will be posted as they happen.

  • City of Heroes offers a reminder on account security

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    01.06.2010

    NCsoft hasn't been having an easy start to the year, at least not in the eyes of security-minded players. The entire Guild Wars security question recently came to a head with suspicions and accusations that the flaw was something wrong with NCsoft's account management, a black eye if ever there was one. Of course, that raises questions about not just Guild Wars, but any game under the company's aegis, which includes City of Heroes. So it should come as little surprise that a reminder about account security has recently been posted on the official site. The reminder itself is fairly standard boilerplate, reminding everyone to avoid giving out their account information to any other players, only log in from secure locations, and so forth. It also addresses the issue at hand in a roundabout fashion, mentioning that they found no malicious workarounds after investigating "current claims." However, the very next line mentions that they have added more robust logging and security procedures, which can lead to the obvious conspiracy theories. With fewer items to be traded than many other games, City of Heroes has a smidge more built-in security -- but a little extra reminder and caution never hurts.